Data Center Operations Supervisor
xAI· Data Center
Memphis, TNfull-timePosted 2w ago
About the role
Oversee health and performance of server and network infrastructure across data centers and global points of presence. Lead a team of technicians, focusing on reducing mean time to detect (MTTD) and mean time to repair (MTTR) through hands-on technical leadership, process optimization, and cross-functional collaboration.
Responsibilities
- Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
- Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
- Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
- Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
- Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.
- Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
- Manage data center operations tickets via Jira, ensuring timely resolution and documentation.
- Collaborate with cross-functional teams to design and implement network layouts and solutions.
- Lead initiatives to improve operational efficiency and reduce downtime.
- Provide on-call support and respond to critical events as needed.
Qualifications
- High school diploma or equivalency certificate.
- 5+ years of experience working with server, storage, compute, and network hardware.
- 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
- Proven leadership experience in a data center or technical operations environment.
Skills
Nice to have:LinuxPythonBash or scriptingData center project leadership
Last updated Oct 14, 2026. Interested? Apply on the company site.
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