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Staff Product Engineer, Enterprise AI

Mozilla· Thunderbird
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RemoteCA$155k - CA$185kfull-timePosted 2w ago

About the role

Staff full-stack product engineer to ship Thunderbolt’s AI-enabled enterprise client features, work directly with technical partners and enterprise customers, and turn deployments into scalable product capabilities.

Responsibilities

  • Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration.
  • Work directly with technical partners and enterprise customers to understand environments, requirements, and constraints, turning them into technical plans and working software.
  • Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments.
  • Diagnose and fix complex issues across application, infrastructure, identity and access, integration, and data-access layers, including bugs and regressions requiring code changes and releases.
  • Maintain customer-specific customizations over time as the core product evolves.
  • Identify customer requests that should become general product capabilities and advocate for generalized solutions.
  • Contribute deployment feedback to roadmap and prioritization discussions.
  • Write documentation, deployment guidance, and runbooks for partner self-sufficiency.
  • Use AI-assisted development tools judiciously to balance speed with quality, security, and maintainability.

Qualifications

  • 10+ years of professional software engineering experience with Staff-level scope and impact.
  • Strong full-stack skills including modern TypeScript/JavaScript, component-based front-end frameworks, and back-end services, APIs, and integrations.
  • Experience working directly with customers, partners, or systems integrators in a technical capacity where you also wrote code.
  • Experience building or supporting AI-enabled applications (e.g., LLM platforms, RAG, agents, enterprise search, or data connectors).
  • Understanding of enterprise deployment concerns: authentication/identity providers, access control, self-hosted/hybrid infrastructure, observability, reliability.
  • Judgment on when to build vs generalize vs push back on requests.
  • Clear communication with technical and non-technical stakeholders.
  • Strong collaboration with product managers, designers, engineers, and cross-functional teams.
  • Comfort operating independently in an early-stage product with evolving requirements.

Skills

Required:TypeScript/JavaScriptFront-end frameworks (component-based)Back-end services, APIs, integrationsAI-enabled applicationsCustomer-facing technical workEnterprise deployment considerations

Benefits

  • Fully remote work & schedule flexibility
  • Company-provided laptop
  • Annual bonus program
  • Monthly remote work stipend
  • Annual professional development stipend
  • Access to Coursera learning platform
  • Industry conferences
  • Company all-hands and team gatherings
  • 24 days PTO per year (prorated)
  • Your birthday
  • Year-end company shutdown
  • 9 wellbeing days
  • Public holidays
  • Other paid leave
  • Quarterly wellbeing stipend for personal / family activities
  • RRSP contributions
  • Health, dental, & vision insurance
  • Disability insurance
  • Life insurance
  • Employee assistance program
  • Paid parental leave
  • Paid sick days
Last updated Oct 7, 2026. Interested? Apply on the company site.

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