Customer Success Manager
Hybrid (San Francisco, CA)$110k - $160kFull-timePosted 2w ago
About the role
Nautilus is hiring a Customer Success Manager to own the relationship between Nautilus and the operators who run on the platform. You’ll onboard and launch new washes, drive adoption, grow membership revenue, and ensure renewals and expansions. You’ll work directly with operators, know their numbers, and collaborate with engineering to turn feedback into product.
Responsibilities
- Onboard and launch new washes.
- Drive adoption and grow membership revenue.
- Ensure customers renew and expand their usage of Nautilus.
- Talk to operators daily and understand their numbers.
Qualifications
- Experience: 1+ years
Skills
Required:Customer relationship managementTechnical aptitudeData-driven mindsetCommunication and onboarding
Last updated Oct 7, 2026. Interested? Apply on the company site.
About Nautilus
AI platform to grow and to optimize car washes
Nautilus is the first modern platform built for car washes, replacing expensive legacy systems that cost operators thousands monthly. Nautilus delivers mobile-first e-commerce, membership management, and automated marketing. Learn more at nautilus.co.
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