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Workplace Operations Manager

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Los Angeles, CA$140k - $165kFull-timePosted 2w ago

About the role

Lead the design, build, and scale of Hadrian's workplace services function across offices, facilities, security, and manufacturing sites to ensure smooth daily operations, strong vendor management, and scalable processes.

Responsibilities

  • Own vendor relationships: manage day-to-day performance of janitorial, reception, food & beverage, pantry, waste management, and other outsourced service partners.
  • Hold partners to SLAs: set scopes of work and service-level expectations, enforce via regular check-ins, site walkthroughs, and performance reviews.
  • Source and onboard vendors: support RFPs, vendor selection, contracting, and onboarding as services scale across sites.
  • Be the escalation point: serve as the first call for service issues and drive fast resolution.
  • Keep the workplace running: ensure space is clean, stocked, staffed, and guest-ready daily.
  • Run the F&B and pantry programs: oversee catering, pantry stocking, and food & beverage offerings with cost awareness.
  • Own front-of-house: ensure professional, welcoming reception and visitor experience.
  • Manage waste & sustainability: oversee waste, recycling, and compost programs and compliance.
  • Manage budgets and invoices: track service budgets, review and approve vendor invoices, flag variances.
  • Measure and improve: build metrics on cost, quality, and satisfaction to continuously raise the bar.
  • Standardize and document: create playbooks, SOPs, and service standards for consistency as the company grows.
  • Partner cross-functionally: collaborate with Director of Workplace Services, People, EHS, and Security.
  • Represent Workplace Services in design and construction meetings: liaise with architects, general contractors, subcontractors, and project managers.
  • Own FF&E execution: drive furniture, fixtures & equipment selection, placement, and installation from planning to setup.
  • Coordinate on-site logistics: manage delivery scheduling, staging, and vendor access for timely installations.
  • Track scope and punch lists: maintain FF&E registers, installation schedules, and punch lists.
  • Ensure day-one readiness: verify spaces are outfitted, functional, and move-in ready.
  • Manage purchase orders: create, track, and reconcile POs for vendor services and FF&E.

Qualifications

  • 5+ years in workplace services, facilities, hospitality, or operations with oversight of outsourced services.
  • Proven vendor management experience with service providers held to scopes of work and SLAs.
  • Financial ownership experience: service budgets, PO creation and reconciliation, invoice review.
  • 2+ years of people or vendor leadership.
  • Experience with fitouts & FF&E; comfortable in design/construction meetings; ability to read construction drawings is a plus.
  • Systems proficiency: MS 365 (Excel) and a work-order/CMMS or ticketing platform.
  • Strong communication, organization, and ability to juggle competing priorities.

Skills

Required:Vendor managementBudgeting and financial managementOperations leadershipFF&E and fitout coordination

Benefits

  • Medical, dental, vision, and life insurance plans for employees
  • 401k
  • Relocation support may be provided for certain situations, based on business need
  • Flexible vacation policy
  • Equity
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Hadrian Automation

Manufacturing the Future

Hadrian is building the planet's most efficient factories to accelerate a free, abundant, spacefaring future.

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