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Director, Product Design

Whatnot· Operations
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Hybrid (San Francisco, CA), Hybrid (New York, NY), Hybrid (Los Angeles, CA), Hybrid (Seattle, WA), Hybrid (Remote (US))$310k - $365kFull-timePosted 2w ago

About the role

Director of Product Design to lead the Buyer Design team, shaping the end-to-end experience for millions of users and driving strategy and execution across acquisition, activation, retention, and re-engagement in Whatnot’s buyer funnel.

Responsibilities

  • Lead and scale a high-performing team of product designers across the buyer funnel.
  • Define and drive the vision, strategy, and execution for the buyer experience in collaboration with cross-functional partners.
  • Partner with research, data, and product to develop deep customer empathy and inform high-impact design decisions.
  • Shape intuitive, elegant systems across discovery, live shopping, and post-purchase experiences.
  • Ensure our experiences are accessible, inclusive, and delightfully human.
  • Champion design quality and consistency across surfaces while enabling speed and iteration.
  • Nurture a strong design culture through mentorship, feedback, and high standards for craft and thinking.
  • Represent design in executive conversations and influence company-wide priorities.

Qualifications

  • 10+ years of product design experience, with at least 3+ years leading teams.
  • A player-coach mindset-excited to mentor, but equally passionate about designing and solving problems hands-on.
  • Strong portfolio showcasing interaction and visual design skills, with a track record of shipping successful products.
  • Proven success designing and scaling customer-facing experiences across a complex funnel (acquisition through retention).
  • Deep expertise in interaction design, systems thinking, and user-centered design.
  • Strong understanding of search, discovery, personalization, and taxonomy design principles.
  • Experience in e-commerce, marketplaces, or live shopping platforms is a major plus.
  • A strong collaborator who thrives at the intersection of product, business, and user needs.
  • A portfolio that demonstrates thoughtful, elegant solutions to complex problems.

Skills

Required:Product design leadershipInteraction designUser-centered designSearch, discovery, personalization, taxonomyPortfolio presentation
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Whatnot

Whatnot is the largest livestream shopping platform in the U.S.

Whatnot is the largest livestream shopping platform in the U.S., connecting buyers and sellers in real-time across any category – from collectibles like trading cards to comics, fashion, sneakers, and more.

marketplacee-commerce
Company profileWebsite

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