Studio Lead - Edmond
JETSET Pilates· Edmond
Edmond, OKPart-timePosted 2w ago
About the role
JETSET Pilates Studio Lead in Edmond, OK focused on sales, client experience, and studio operations to grow memberships and maintain a welcoming community.
Responsibilities
- Drive Sales & Retention: Build relationships with prospective and current clients to recommend memberships or packages; communicate value of JETSET experience; follow up with leads; support sales initiatives and events; create a welcoming experience; monitor member activity; partner with GM to meet goals; maintain lead, sales, and member notes in systems.
- Deliver Exceptional Client Experiences: Greet and check-in clients; answer questions and solve problems; build relationships; deliver a five-star first-visit experience and follow up to ensure confidence and connection.
- Support Positive Studio Team Culture: Support instructors; communicate schedule updates and announcements; cover shifts as needed.
- Drive Operational Excellence: Manage front desk and studio cleanliness; answer phones and emails; process sales and memberships; maintain client records in booking and CRM systems; process retail and restock inventory; assist opening/closing and enforce policies.
Qualifications
- Experience recommending specific services or products
- Excellent communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Passion for health, wellness, and helping others
- Ability to thrive in a fast-paced, customer-focused environment
- Previous customer service or front desk experience preferred but not required
- Proficiency with technology and comfort learning new systems
Skills
Required:Sales and upsellingCommunicationCustomer serviceFront desk / hospitality
Benefits
- Competitive hourly pay
- Employee discounts
- Complimentary or discounted JETSET Pilates classes
- Training & development
- Growth opportunities
Last updated Oct 21, 2026. Interested? Apply on the company site.
About JETSET Pilates
The Modern, Elevated Reformer Experience
JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.
PilatesReformer WorkoutLow ImpactFull Body
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