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Principal Sustaining Engineering Manager - Spark

Crusoe· Strategic Initiatives
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Denver, CO - US$225k - $255kFull-timePosted 2w ago

About the role

Sustaining Engineering Leader responsible for post-deployment performance of Spark hardware modules, driving continuous improvement, and turning field data into design requirements for future generations. Owns fleet reliability, change control, obsolescence, and feedback loops to Product Management & NPI within Crusoe's Spark hardware design context.

Responsibilities

  • Year 1 Ramp & Handover: Participate in production release and ramp readiness reviews for deploying generations as the receiving organization. Establish as-built baselines, spares strategies, service intervals, and repair-vs-replace policies prior to initial fleet launch.
  • Facility Operations Feedback Loop: Serve as the primary engineering interface with the Data Center Facility Operations team. Gather site-level field feedback across broader facility power, thermal, and environmental systems to analyze how site-wide operational dynamics impact individual Spark modules.
  • Fleet Reliability: Own subsystem failure rates, mean time between failures (MTBF), and repeat failure metrics. Define the required telemetry every deployed unit must report to ensure operational visibility.
  • Closed-Loop Corrective Action: Stand up and run the FRACAS function. Drive root-cause analysis to closure with verified fixes, containing safety or fleet-wide risks immediately when issues arise.
  • Post-Release Change Control: Own engineering change orders (ECOs) for fielded generations, quantifying cost and fleet impacts prior to approval.
  • Configuration Baseline: Maintain as-built and as-maintained configuration baselines, ensuring field retrofits precisely target affected units.
  • Proactive Component Obsolescence: Manage component lifecycles using DMSMS practices - modeling last-time buys against fleet demand and qualifying alternate parts before shortages occur.
  • Retrofits & Maintenance: Issue change packages, preventive maintenance schedules, and acceptance criteria for Field Operations execution.
  • Requirements into Product: Convert fleet and facility operations data into quantified design requirements for future PRD iterations.
  • Qualification into NPI: Supply field-derived acceptance criteria to NPI, ensuring historical failure modes are designed out of future module generations.
  • Total Cost of Ownership (TCO): Own reliability, serviceability, and maintenance inputs driving Spark unit economics and long-term TCO.
  • Serviceability Advocacy: Represent maintainability and serviceability in design reviews, using field data to influence future hardware architecture.

Qualifications

  • Bachelor's degree in Mechanical, Electrical, Reliability, or a closely related engineering discipline.

Skills

Required:FRACASRoot-cause analysisMTBF modelingConfiguration managementDMSMS/Obsolescence managementFleet-level cost and serviceability analysis

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Crusoe

The AI factory company | Renewable-powered AI infrastructure

Crusoe provides next-gen AI infrastructure and cloud compute using an energy-first approach. Deploy AI workloads at scale with reliable performance and 24/7 support.

AI infrastructureData centersEdge computingGPU computingRenewable energycloud computeenergy-first approachsetter-30
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