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Internal Communications Lead, Enterprise & Growth

OpenAI· Communications
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Hybrid (San Francisco), Hybrid (New York City)$216k - $240k + equityFull-timePosted 2w ago

About the role

Internal Communications lead responsible for strategy and execution across the Enterprise & Growth portfolio (B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, Commerce, and Consumer Verticals) to help employees understand business direction, decisions, and how technology reaches people and businesses.

Responsibilities

  • Set and deliver the communications strategy for Enterprise & Growth. Understand the portfolio’s priorities, identify where communications can make a difference, and lead programs from initial recommendation through execution and evaluation.
  • Advise senior leaders and shape their communications. Develop leadership updates, narratives, and presentations. Offer clear recommendations on framing, timing, and delivery, with high standards for accuracy and transparency.
  • Guide communications through complex and sensitive changes. Develop plans for leadership transitions, organizational changes, and evolving business priorities. Collaborate with People, Legal, External Comms, and cross-functional partners to explain decisions and address employee questions.
  • Lead company-wide user and customer storytelling. Build programs showing how people and organizations use the technology and the benefits, creating engaging formats and sparking new ideas.
  • Bring employee perspectives into communications decisions. Synthesize feedback from Slack, leadership forums, and other channels; advise leaders on context and responses; assess impact on understanding, morale, and trust.
  • Keep work moving as priorities change. Adapt quickly to new information while maintaining momentum and clear next steps.
  • Strengthen the broader Internal Communications function. Contribute to shared priorities and translate successful approaches into scalable practices.

Qualifications

  • 10+ years of relevant experience in internal or executive communications, marketing communications, operations, or related field; demonstrated ownership of complex communications programs.
  • People management experience (1-2 years minimum).
  • Experience advising senior leaders with discretion and strategic recommendations.
  • Excellent writing and editorial judgment; ability to explain business strategy clearly and adapt to different leadership voices.
  • Curiosity about how businesses grow and how people use technology; ability to connect commercial priorities, product developments, and customer experiences to the mission.
  • Strong program leadership, ownership, adaptability, and ability to bring structure to ambiguous work.

Skills

Required:Strategy development and execution for internal communicationsExecutive communications and advisementChange management communications

Benefits

  • Medical, dental, and vision insurance for you and your family with employer contributions to Health Savings Accounts
  • Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
  • 401(k) with employer match
  • Paid parental leave (up to 24 weeks for birth parents, 20 weeks for non-birthing parents) plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt; up to 15 days annually for non-exempt
  • 13+ paid company holidays and additional paid office closures; paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation support for eligible employees
  • Additional taxable fringe benefits (e.g., charitable donation matching, wellness stipends)
  • Details available during hiring process
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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