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Software Engineer, Shop/Feed Ads

OpenAI· Applied AI
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Hybrid (San Francisco)$347k - $445kFull-timePosted 2w ago

About the role

Software Engineer responsible for designing and building systems that turn advertiser feeds into relevant, reliably delivered ads across Shopping/Travel/Feed Ads, including ingestion, catalog storage, indexing, retrieval, ranking interfaces, and low-latency ad delivery.

Responsibilities

  • Design and build pipelines that ingest, validate, normalize, and refresh merchant product feeds, keeping catalog information accurate and available for serving
  • Develop scalable catalog storage and indexing systems that make large inventories searchable and reflect changes in product availability, pricing, and attributes
  • Build search and retrieval systems that efficiently identify relevant, eligible products across merchant catalogs
  • Partner with Ads ML to connect product retrieval with ranking models through dependable interfaces, features, and serving infrastructure
  • Engineer low-latency, high-throughput ads delivery systems with strong reliability and correctness guarantees
  • Design real-time event pipelines and distributed storage that support catalog freshness, serving decisions, and downstream feedback
  • Build observability and quality controls to detect feed errors, stale inventory, indexing delays, and serving issues
  • Define technical direction and drive complex projects from early prototypes through production deployment and operation
  • Operate systems with high engineering rigor through testing, monitoring, privacy and security reviews, and strong operational practices

Qualifications

  • Experience building and operating large-scale distributed systems with ownership of product ads retrieval, ranking infrastructure, or delivery
  • Understanding of merchant feeds and shopping systems, catalog quality, freshness effects on relevance and ads performance
  • Experience in shopping/product ads on platforms like Google Shopping, YouTube, Amazon, or similar environments
  • Senior Staff-level scope or equivalent experience leading architecture and delivery of large-scale catalogs, search/indexing, or ads serving systems (preferred)
  • Ability to build low-latency, high-throughput services and data pipelines with reliability and correctness requirements
  • Capability to reason across ingestion, storage, indexing, retrieval, ranking, and serving, balancing freshness, relevance, latency, and cost
  • Experience partnering with ML teams to bring ranking models and signals into production systems
  • Ability to define technical direction in ambiguous 0→1 environments and drive complex work across teams
  • Strong communication and decision-making grounded in user value, merchant experience, and system health

Skills

Required:Distributed systems design and operationMerchant feeds and shopping systemsLow-latency, high-throughput servicesCollaboration with ML teams

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax Health FSA, Dependent Care FSA, and commuter expense accounts
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and additional paid office closures for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation assistance for eligible employees
  • Additional taxable fringe benefits such as charitable donation matching and wellness stipends
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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