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Pricing Operations Lead

OpenAI· Finance
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Hybrid (San Francisco)$234k - $260kFull-timePosted 2w ago

About the role

Role focused on translating pricing and packaging decisions into scalable, cross-functional execution. Partner with Product, Engineering, Billing, Finance, and GTM to ensure pricing changes are implemented accurately, manage system requirements, and drive disciplined launch decisions. Build the operating backbone for pricing implementation and support monetization systems.

Responsibilities

  • Lead the operational execution of pricing and packaging decisions from approval through implementation and launch
  • Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams
  • Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness
  • Own pricing-related requirement intake and prioritization on behalf of the pricing team, ensuring requests are clear, well managed, and tied to business needs
  • Support the design and implementation of new product, SKU, packaging, and billing configurations as pricing changes move into production
  • Establish lightweight but effective pricing operations processes, including governance, documentation, sign-offs, and issue tracking
  • Identify recurring friction in pricing execution and drive improvements that reduce ambiguity, delays, and rework

Qualifications

  • 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work
  • Strong track record of implementing complex pricing or packaging decisions across cross-functional teams
  • Ability to translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions
  • Experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams
  • Highly organized with ability to manage multiple workstreams, dependencies, risks, and timelines
  • Clear communication with business and technical audiences, driving accountability without unnecessary process overhead
  • Focus on operational precision, customer clarity, and scalable systems as pricing complexity grows
  • Self-starter able to operate in a fast-paced, high-ambiguity environment

Skills

Required:Pricing operations leadershipCross-functional collaborationRequirements gathering and prioritization

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 22, 2026. Interested? Apply on the company site.

About OpenAI

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