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APAC Vendor Lead, Ads - Sydney

OpenAI· Go To Market
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Hybrid (Singapore)Full-timePosted 2w ago

About the role

Role to design and scale outsourced BPO operating model for OpenAI Ads in APAC and globally. Focus on governance, performance systems, capacity, quality, and accountability to enhance seller productivity, advertiser growth, forecasting, and operational quality. Hybrid work model based in Sydney with relocation assistance.

Responsibilities

  • Build and scale BPO operating models, governance structures, and performance frameworks for Ads
  • Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality
  • Lead business reviews and executive governance forums with BPO partners and internal stakeholders
  • Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early
  • Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis
  • Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions
  • Create workforce and capacity plans aligned to business demand and growth forecasts
  • Determine which customer segments and sales motions should be handled by BPO partners versus internal teams
  • Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity

Qualifications

  • 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization
  • Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion
  • Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn
  • Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets
  • Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams
  • Interest in using AI and automation to improve execution, visibility, and seller productivity

Skills

Required:Vendor operationsSales operations and governanceForecasting and analytics
Nice to have:AI and automation in operations
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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