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People Technology Analyst, Workday PATT & Benefits

OpenAI· People
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Hybrid (San Francisco)Full-timePosted 2w ago

About the role

OpenAI is seeking a People Technology Analyst with deep expertise in Workday Absence, Time Tracking, and Benefits to own configuration, ongoing support, and improvements across these areas for US and international employees. The role involves partnering with Benefits, People Operations, Payroll, Finance, and Engineering to translate complex requirements into reliable systems and intuitive employee experiences, with opportunities to apply automation and AI-assisted workflows.

Responsibilities

  • Own Workday configuration and improvements across Absence, Time Tracking, and Benefits, including the connections between leave, time worked, and benefits eligibility.
  • Design and maintain absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, validations, and approvals for a growing global workforce.
  • Partner with the Payroll systems owner to ensure absence, time tracking, and benefits data flows accurately into payroll. Investigate source data issues and test downstream impacts of changes in your areas.
  • Independently own US and international benefits configuration, including benefit plans, eligibility rules, enrollment events, life events, coverage levels, and rates.
  • Lead open enrollment systems readiness, including configuration, testing, launch, and support. Partner with technical teams and benefits vendors to maintain and troubleshoot integrations.
  • Lead Absence, Time Tracking, and Benefits systems work for new countries and entities, policy changes, and evolving employee needs. Partner with functional owners to translate local requirements into configuration.
  • Own projects from discovery and prioritization through configuration, testing, release, documentation, and adoption. Stay accountable for how the solution performs after launch.
  • Partner with engineers to improve integrations and build automation or AI-assisted workflows that reduce manual work and make employee support easier.
  • Maintain system security, data quality, reporting, and change controls. Resolve production issues and address their underlying causes.
  • Create clear documentation and training that helps employees, managers, and People teams use our systems effectively.

Qualifications

  • Deep, hands-on Workday expertise across Absence and Time Tracking, with experience designing, configuring, testing, and supporting connected workflows across both.
  • Demonstrated experience independently owning Workday Benefits configuration for US and international programs, including open enrollment, eligibility, life events, and connections to benefits vendors.
  • An understanding of how time, absence, and benefits data flows into payroll and other downstream systems, with the ability to test changes and troubleshoot issues with the relevant system owners.
  • Experience translating complex policies and business requirements into maintainable system designs, including country-specific configurations.
  • Strong Workday technical skills, including business processes, calculated fields, reporting, security, and data loads, along with the ability to troubleshoot integrations with technical partners.
  • Ownership of systems through implementation and ongoing operations, with a record of improving reliability and the experience of the people using them.
  • Good product judgment. You ask questions, understand the underlying problem, prioritize thoughtfully, and evaluate whether a change made things better.
  • Clear communication and the ability to work across People, Payroll, Benefits, Finance, and Engineering.
  • Comfort working through ambiguity, balancing urgent operational needs with longer-term improvements, and following through on details.

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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