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North America Vendor Lead, Ads

OpenAI· Go To Market
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Hybrid (San Francisco)$239k + equity + bonusFull-timePosted 2w ago

About the role

Role focused on building and scaling the outsourced operating model for OpenAI Ads in North America and globally. Responsible for governance, performance systems, capacity planning, QA programs, and accountability mechanisms with BPO partners to drive advertiser growth, seller productivity, forecasting accuracy, and operational quality.

Responsibilities

  • Build and scale BPO operating models, governance structures, and performance frameworks for Ads
  • Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality
  • Lead business reviews and executive governance forums with BPO partners and internal stakeholders
  • Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early
  • Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis
  • Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions
  • Create workforce and capacity plans aligned to business demand and growth forecasts
  • Determine which customer segments and sales motions should be handled by BPO partners versus internal teams
  • Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity

Qualifications

  • 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization
  • Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion
  • Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn
  • Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets
  • Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams
  • Interest in using AI and automation to improve execution, visibility, and seller productivity

Skills

Required:Vendor operationsAds / advertiser growth / performance marketingForecasting and analytics

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses
  • 401(k) retirement plan with employer match
  • Paid parental leave and caregiver leave
  • Paid time off and holidays
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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