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Sr. Product Engineer

OpenGov· Product
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US | Massachusetts | Boston$165k - $183kFull-timePosted 2w ago

About the role

Senior technical product role focused on driving the OG Assist AI assistant platform for OpenGov, owning outcomes end to end from discovery through architecture, implementation, and production delivery in a fast-paced AI-native environment.

Responsibilities

  • Refine and communicate the product vision for OG Assist, grounded in customer research, competitive context, and business goals; not inherited from committee.
  • Conduct and synthesize customer discovery: translate what you hear into clear, defensible decisions about what to build and what to cut.
  • Own the product roadmap: prioritize ruthlessly, explain your reasoning publicly, and revise it when new facts warrant it.
  • Design and build features end to end: architect solutions, write production code, and ship to customers. You are a primary contributor to the codebase, not just its client.
  • Define user experience flows and interaction patterns within the design system, then implement them; escalate to Experience Architects only when genuinely new system-level patterns are required.
  • Write clear intent documents that AI tooling can execute against; review and own both AI-generated specs and AI-generated code for accuracy, completeness, and correctness.
  • Set technical direction within your area: make build-vs-buy calls, evaluate tradeoffs, and resolve ambiguity in real time during development without becoming a bottleneck for other engineers.
  • Track adoption, usage, and business outcome metrics; use them to drive the next iteration, not just to report status.
  • Represent your product in customer conversations, QBRs, and cross-functional reviews, the full commercial picture, not just the feature set.
  • Identify gaps in AI harnesses, design system coverage, and platform capability; close the ones you can yourself and surface the rest as investment requests with clear business justification.

Qualifications

  • 6 to 9 years of experience spanning product ownership and hands-on software engineering, with a track record of shipping production code in a SaaS environment.
  • Strong engineering fundamentals: comfortable owning a feature from design through implementation, testing, and deployment.
  • Proficiency in modern web technologies (TypeScript, React) and comfort picking up the specific stack used by OG Assist.
  • Experience building with or on top of LLMs or AI agents in production is a strong plus.
  • Demonstrated ability to own projects end to end, provide technical direction to peers, and keep stakeholders informed.
  • Strategic mindset: analyzes competitive landscape, market trends, and customer behavior to inform both roadmap and architecture decisions.
  • Excellent written and verbal communication; documents decisions clearly and influences others through structured reasoning.
  • Comfortable defining UX flows and working within a design system, with the technical range to implement what you design.
  • Fluent in AI-native workflows for both product and engineering work; can identify gaps in AI tooling and articulate platform investment needs.
  • Experience representing products in customer-facing forums (QBRs, discovery sessions, executive reviews).

Skills

Required:Product ownership and hands-on software engineeringTypeScriptReact
Nice to have:LLMs / AI agents in production

Benefits

  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • 401(k) with company match
  • Paid parental leave, wellness stipends, and HSA contributions
  • Professional development and growth opportunities
  • A collaborative office environment with weekly catered lunches.
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenGov

Software for Public Servants

OpenGov is the leader in modern government software for our nation’s cities, counties, and state agencies. Schedule a demo today.

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