Transformation lead manager
WRITER· Delivery
Hybrid (San Francisco, CA), Hybrid (Seattle, WA)$275k - $315kFull-timePosted 2w ago
About the role
Transformation lead manager to lead and scale a team of AI Transformation Leads serving Fortune 100 accounts, driving measurable P&L impact and AI-first operating model transformation.
Responsibilities
- Lead, coach, and develop a team of AI Transformation Leads, setting quarterly goals, providing ongoing feedback, and actively supporting each team member's career growth and performance
- Set the vision and standard for how your team drives ROI and value realization across strategic Fortune 100 accounts, ensuring consistent delivery of measurable P&L impact
- Build and maintain executive relationships at the most strategic accounts, serving as the senior escalation point and trusted advisor when complex challenges or at-risk engagements arise
- Partner with cross-functional leaders in Sales, Product, and Engineering to influence the roadmap, scale transformation best practices across the team, and refine the playbook based on patterns observed across the portfolio
- Drive team performance and customer health through goal-setting, coaching, and proactive identification of expansion and growth opportunities in collaboration with sales
Qualifications
- 10+ years in strategic account management, transformation consulting, or customer success leadership for Fortune 50-100 companies, with 3+ years of direct people-management experience leading high-performing teams
- Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine leader who people want to follow and grow under
- An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own
Skills
Required:People leadershipStrategic account managementChange management
Benefits
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends (wellness, learning and development)
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
Last updated Oct 8, 2026. Interested? Apply on the company site.
About WRITER
End-to-end agent builder platform that unites IT & business
Eliminate silos with an end-to-end agent builder platform, designed for collaboration—without compromise. Build, activate, and supervise agents.
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