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AI Operations Engineer

Pulley· Engineering
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Hybrid (San Francisco)Full-timePosted 2w ago

About the role

Founding AI Operations Engineer who will build tools, integrations, and automations to fit Pulley's customers and internal Permit Ops, shaping AIOps at Pulley.

Responsibilities

  • External: Work with strategic customers and account leads to understand rollout needs and how Pulley plugs in; Build integrations, data syncs, and AI workflows that connect Pulley to customers' systems safely
  • Internal: Sit with Permit Ops PMs, map how work gets done, identify automations worth implementing; Build fast internal agents, tools, and automations to reduce manual research and admin work; Ensure teams adopt and trust what you ship
  • Across both: Build evaluations and monitoring for AI workflows; Turn one-off fixes into reusable tools and playbooks for all customers and PMs; Share learnings with Product and Engineering to improve platform weekly; Push back on requests that don't solve the problem

Qualifications

  • 3+ years of experience in software engineering, ops engineering, applied AI, or a similar hands-on building role
  • CS or adjacent technical degree
  • Track record of shipping AI-powered tools, agents, or automations that are in production (portfolio/examples a big plus)
  • Fluency with AI coding and agent tooling like Claude Code or Cursor as a daily practice
  • Solid engineering fundamentals: APIs, data, reliable and secure systems, debugging unfamiliar code
  • Experience working directly with customers or external stakeholders
  • Based in the San Francisco Bay Area and willing to work in person 4 days a week

Skills

Required:AI tooling and agent frameworksSoftware engineering
Last updated Oct 8, 2026. Interested? Apply on the company site.

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