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Technical Account Manager

UiPath· Services
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RemoteFull-timePosted 2w ago

About the role

Technical Account Manager within UiPath Enterprise Success, focusing on guiding strategic customers in designing and managing large-scale automation programs to maximize business value and organizational impact across the platform lifecycle.

Responsibilities

  • Take ownership of your customers' technical success with the UiPath platform
  • Be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
  • Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
  • Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
  • Enable your customers' technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines, program objectives, environments and constraints
  • Conduct design and code reviews for select automations to reinforce and verify those best practices
  • Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
  • Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents
  • Provide technical advisory to customers through webinars, demos and speaking engagements
  • Develop and mature our teams’ processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

Qualifications

  • A minimum of 7 years of professional experience in technical customer-facing roles
  • Excellent verbal and written communication skills - English & Arabic fluency is required
  • Solid background in programming, preferably .NET but others are okay: C#, C++, VB, Java, Python or PowerShell as examples
  • Previous experience with UiPath or other intelligent automation products is highly desired
  • Prior experience in technical support or technical consulting is a plus
  • SaaS and Cloud technical background with hands-on experience in digital technologies
  • Strong analytical and problem-solving skills
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
  • Diplomacy, tact, and poise under pressure when working with customers and partners
  • Excellent presentation skills with the ability to present to a large audience
  • Computer Science degree (or equivalent)
  • Willingness to travel up to 25%

Skills

Required:Technical account managementCommunication (English & Arabic)ProgrammingUiPath / automation productsSaaS/Cloud technologiesPresentation / public speakingProblem-solving

Benefits

  • [Not specified in the description]
Last updated Oct 8, 2026. Interested? Apply on the company site.

About UiPath

Empower your business with UiPath automation platform. Leverage agentic automation to drive AI transformation, streamline workflows, and boost productivity.

Empower your business with UiPath automation platform. Leverage agentic automation to drive AI transformation, streamline workflows, and boost productivity.

RPAAutomationAIPlatformEnterprise
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