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Senior Project Manager

MongoDB· Professional Services
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Hybrid (Vancouver)full-timePosted 2w ago

About the role

Senior Project Manager to lead complex customer-facing Professional Services engagements, acting as the accountable delivery owner for customer requirements, execution, and business outcomes within MongoDB’s hybrid (Vancouver-based) environment.

Responsibilities

  • Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization
  • Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities
  • Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures
  • Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health
  • Shape and structure delivery and scope by clarifying objectives, guiding priorities and tradeoffs, and translating business goals into an executable delivery approach
  • Partner closely with customer stakeholders and MongoDB account, services, and technical teams to build alignment, remove blockers, and sustain momentum
  • Balance customer outcomes with business objectives, using sound judgment to manage risk, commercial awareness, resource efficiency, and overall engagement health
  • Lead governance cadences, including executive reviews and quarterly business reviews, to reassess priorities and keep resources focused on the highest-value work

Qualifications

  • 8+ years in a project manager or delivery leader role, with a proven track record of leading projects for enterprise-scale clients in a SaaS product company
  • Strong executive communication and leadership skills, with credibility across senior customer stakeholders and internal cross-functional teams
  • Strong command of delivery fundamentals, including scope management, milestone planning, dependency management, risk management, executive reporting, and escalations
  • Comfort operating in technical environments, paired with strong Professional Services business acumen across delivery economics, resource planning, commercial awareness, and engagement health
  • Demonstrated problem-solving ability, strong judgment, and comfort navigating ambiguity, tradeoffs, and complex delivery decisions
  • Proven leadership delivering outcomes across cross-functional teams and customer stakeholders, with the ability to influence, align, and drive accountability without direct authority

Skills

Required:Project managementExecutive communicationStakeholder managementDelivery economics and engagement health

Benefits

  • Not explicitly listed in the description
Last updated Oct 15, 2026. Interested? Apply on the company site.
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