Operations Manager
About the role
Singapore Operations Manager responsible for designing and executing operational frameworks across trading, staking, and custody to ensure CBSG operates with regulatory alignment, resilience, and risk management as a MAS-regulated capital markets dealer.
Responsibilities
- Support the Country Director in overseeing operational functions within CBSG and across intragroup and third-party providers, ensuring delivery aligns with MAS regulations and contractual obligations
- Implement and maintain operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams
- Establish and maintain supervision frameworks across CBSG's trading, staking, and custody operations in line with MAS regulatory and best-practice requirements
- Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to protect business continuity
- Coordinate operational incident responses, facilitating timely communication with internal stakeholders, regulators, and third-party service providers
- Partner with cross-functional teams — including Legal, Compliance, Finance, Product, and Security — to project manage critical operations and risk-related initiatives
- Support first-line-of-defense operations across launch assessments, approvals, staffing, and audit activities
Qualifications
- 10+ years of experience in Singapore financial services, capital markets, or operations strategy, including 5+ years in a supervisory capacity
- Experience within a MAS-regulated capital markets dealer, with focus on trade supervision across crypto, equities, or derivatives
- Prior experience serving as senior management, director, or an approved representative of a MAS-regulated entity
- Demonstrated ability to develop and improve operational processes to drive efficiency at scale
- Strong cross-functional collaboration skills with proven ability to engage and influence senior stakeholders
- Excellent communication and presentation skills; able to produce externally ready materials with minimal review
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Skills
Benefits
- Group Medical Insurance covered at 100% for employees and dependants
- Dental insurance covered at 100% for employees and dependants
- Travel Medical Policy – Global Traveler
- Employee Stock Purchase Plan (ESPP)
- Wellness Stipend
- Mobile/Internet Reimbursement
- Learning & Development Allowance
- Employee Assistance Program
- Fertility Benefits
- Generous Time Off/Leave Policy
About Coinbase
Buy, sell, and manage cryptocurrencies.
Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
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