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Deployment Program and Operation Manager

Genesis· Deployment
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Bay AreaFull-timePosted 2w ago

About the role

Role focused on turning customer workflows into deployable robotics solutions, coordinating cross-functional deployments from scoping to acceptance, and turning field insights into reusable deployment practices.

Responsibilities

  • Turn customer workflows into clearly scoped deployments, using site visits and operator interviews to define requirements, success metrics, and acceptance criteria.
  • Build deployment financial models and assess customer value, utilization, implementation costs, and support needs to inform scope and rollout decisions.
  • Partner with Deployment Solution Engineers, research, engineering, and safety specialists to align technical capabilities with customer requirements and site readiness.
  • Drive cross-functional execution from scoping through customer acceptance, keeping milestones, dependencies, scope changes, and decisions clear across distributed teams.
  • Coordinate acceptance testing, training, and handover, and turn field feedback and competitive insights into reusable deployment practices.

Qualifications

  • A track record of taking complex technical initiatives from ambiguous customer needs through launch and adoption.
  • Strong analytical judgment, with experience building financial models and evaluating costs, resource constraints, and implementation tradeoffs.
  • Enough technical fluency to work with robotics, software, and AI teams, question assumptions, and translate field issues into clear requirements.
  • A strong bias toward the field, with the ability to learn directly from operators and communicate requirements, decisions, and tradeoffs clearly in writing.
  • Comfort driving alignment and execution with incomplete information across customers, engineers, and external partners.
  • Bonus: Experience in robotics, autonomy, industrial technology, or enterprise systems where success depends on reliable real-world performance.
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Genesis

A new future is at hand.

We are a new generation of robotics builders, united by a shared mission to push the boundaries of physical AI.

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