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Senior Technical Writer

C3 AI· Product Management
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Redwood City, California$155k - $180kFull-timePosted 2w ago

About the role

Senior Technical Writer at C3 AI to shape the voice of developer experience by creating guides, tutorials, and reference content for engineers, data scientists, and integrators to build, train, and scale AI applications on the C3 AI platform.

Responsibilities

  • Write topics, create technical developer guides, and enhance existing content for our engineers, application developers, data scientist, and data integrator audiences.
  • Conduct gap analysis for your assigned areas, and collaborate with other writers, developers, and product managers to improve content.
  • Investigate complex technical topics, tracking down elusive details and transforming them into clear, useful information for customers.
  • Manage complex documentation projects with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness.
  • Communicate with management and project stakeholders, keeping them informed of project status, including conflicts and resolution plans.
  • Collaborate closely with team members, refining standards, procedures, tools, etc. to help the entire organization successfully deliver content at a consistently high standard.

Qualifications

  • Bachelor’s degree. Advanced degree preferred.
  • 6+ years of technical writing experience, including experience researching and writing excellent developer documentation.
  • Comfortable with basic front-end web development languages (HTML, CSS, and JavaScript).
  • Familiar with Python; Jupyter Notebooks preferred.
  • Familiar with AI, ML, and NL model concepts.
  • Ability to read code and write code examples.
  • Familiar with Docs as Code model of documentation (we use Markdown, GitHub, Jenkins).
  • Comfortable in an Agile development environment.
  • Strong communication skills with the ability to work across functional units.
  • The work is fast-paced, but you maintain your attention to detail and keep customer advocacy at the center of your approach.
  • Self-motivated, organized, and able to work independently and make independent judgments.

Skills

Required:Technical writingFront-end basicsDocs as Code
Nice to have:Python
Last updated Oct 8, 2026. Interested? Apply on the company site.

About C3 AI

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