Market Manager
About the role
Role focused on health and expansion of Airbnb's supply in the southern Midwest region, managing hotels, optimizing setup and partnerships, and driving market presence and growth for HotelTonight and Airbnb.
Responsibilities
- Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
- Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
- Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
- Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
- Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
- Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
- Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
- Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
- Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.
Qualifications
- 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
- 2+ years of tech/travel industry experience is a plus.
- Proven track record of effectively managing a book of business and converting opportunities.
- Proficient quantitative skills and data-driven decision-making.
- Ability to operate at strategic and tactical levels and execute in ambiguous environments.
- Cross-functional collaboration experience.
- Excellent communication and presentation skills (phone, email, in-person).
- Charismatic self-starter with strong time management and prioritization skills.
- Highly proficient with CRM software; Salesforce experience is a plus.
- Based in St. Louis, MO and willing to travel regularly (typical cadence ~every 4–6 weeks).
- Passion for Airbnb, travel and sharing economy; hosting experience is a plus.
Skills

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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