Sales Development Representative, Luxe
About the role
Airbnb Luxe SDR role based in Mexico City, focusing on growing the Luxe supply portfolio across North America and Latin America by identifying, researching, and engaging property owners that meet Luxe criteria and connecting qualified prospects with the Luxe Supply Acquisition team.
Responsibilities
- Prospect for new Airbnb Luxe hosts using Luxe criteria and ICP framework, leveraging lead databases
- Execute outbound outreach through cold calling, email campaigns, LinkedIn/ZoomInfo, and social channels to engage premium property owners across the AMER region
- Qualify inbound and outbound leads by assessing prospect intent and verifying Luxe home standards
- Schedule and coordinate meetings between qualified prospects and the Luxe Supply Acquisition team to facilitate property onboarding
- Maintain accurate and up-to-date records of leads, activities, and pipeline stages in the CRM
- Monitor luxury real estate trends across key LATAM and North American markets to identify high-potential lead sources
Qualifications
- Prior experience in a sales, business development, or outbound prospecting role — ideally within travel, hospitality, luxury real estate, or a related industry
- Demonstrated ability to manage a high-volume outbound pipeline across multiple channels (email, phone, LinkedIn)
- Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and outreach tools (e.g., ZoomInfo, Outreach, SalesLoft)
- Comfortable working across North American and Latin American time zones
- Self-motivated, detail-oriented, and able to thrive in a fast-paced, remote-first environment
- Multilingual written and verbal communication skills (English and Spanish)
- Strong proficiency with CRM software and lead management tools
- Comfort with outreach and scheduling platforms
- Ability to manage and prioritize a high-volume lead pipeline across two distinct regions
- Consultative selling approach with curiosity and active listening skills
- Cultural fluency in engaging both North American and Latin American property owner profiles
Skills
Benefits
- Bonus potential
- Benefits
- Employee Travel Credits
- Disability inclusion accommodations are available during recruitment

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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