← All roles

Staff UX Writer, AI

Airbnb
Apply on company site
Hybrid (United States)$180k - $223kFull-timePosted 2w ago

About the role

UX Writing role focused on shaping AI-powered, generative surfaces for hosts and guests at Airbnb, building systems to keep voice consistent as models evolve, and partnering with Engineering and cross-functional teams.

Responsibilities

  • Lead all work related to the words across multiple projects within a single initiative—this includes both creating clear, concise, and delightful copy for your product surface yourself on some surfaces, and training large language models that ultimately create the copy on others
  • Develop inspiring, strategic ideas based on product requirements, data, and/or research
  • Set the quality bar for AI-generated content: write the guidelines and examples, grade and rank model outputs, and calibrate VJs
  • Drive consensus with stakeholders and/or partners on content recommendations
  • Manage copy deadlines and deliver detailed copy across multiple projects
  • Connect with our critical cross-functional partners including Design, PM, Legal, accessibility, and localization to ensure we have the proper input on our work
  • Join writing team crits to present work and help sharpen the work of your teammates
  • Present content and design work to directors, executives, or other stakeholders on your projects
  • Set the bar on every surface with judgment and taste

Qualifications

  • 10+ years of experience in UX writing, content design, or content strategy
  • Proven ability to lead content/copy work from concept to detailed design
  • Experience in LLM prompting, generative AI, and model evaluation, with a point of view on training writing quality into a model
  • Proven systems thinking and product strategy
  • Experience building systems—guidelines, reference examples, evals—that scale across a team
  • Experience writing content principles, messaging frameworks, and style guides, and adapting them into guidelines a model can be trained and evaluated against
  • Proven ability to collaborate with cross-functional teams in all stages of design and build
  • Proven ability to lead systems work from concept to detailed design, including defining net-new process where none exists
  • Comfortable working independently in a fast-paced, ambiguous environment, with the flexibility to adjust course as models and priorities shift
  • Familiar working alongside other design disciplines in Figma
  • Experience working with and presenting to executive teams
  • Solid understanding of user experience design principles and interaction patterns
  • Passion for Airbnb's mission, commitment to diversity, and global mindset

Skills

Required:UX writing and content strategyLLM prompting and generative AISystems thinking and product strategyGuidelines and style guidesCross-functional collaboration
Last updated Oct 22, 2026. Interested? Apply on the company site.
Airbnb logo

About Airbnb

Book accommodations around the world.

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.

marketplacetravel
Company profileWebsite

More open roles at Airbnb