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Customer Account Executive

Tailscale· Sales
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Hybrid (Vancouver, BC)CA$167.5kfull-timePosted 2w ago

About the role

Customer Account Executive on the Sales team focused on expanding and renewing existing customer accounts, educating clients on new features, and driving adoption of Tailscale across accounts. Hybrid role based in Vancouver, BC.

Responsibilities

  • Become an expert in how Tailscale helps our customers.
  • Build a credible pipeline every quarter by engaging with clients on upsells and renewals.
  • Own an upsell and renewal number across your accounts.
  • Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle.
  • Generate short-term results while maintaining annual pipeline coverage.
  • Provide accurate weekly forecasting & revenue delivery.
  • Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product.
  • Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement.

Qualifications

  • Up to 1 year of quota-carrying or closing experience, in an AE or an AM role
  • A strong desire to join a high-growth software startup in a fully remote role
  • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
  • Experience presenting to senior managers and executives
  • The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
  • Experience using Gong, or similar, to collaborate internally and manage pipeline
  • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
  • Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.

Skills

Required:Quoting and pipeline managementSenior stakeholder communicationCross-functional collaborationPLG and developer/technical product sales
Nice to have:Gong or similar tool usage

Benefits

  • An inclusive, flexible environment where you can be your authentic self.
  • A competitive total compensation package including base salary, equity incentive plan and variable commission.
  • Comprehensive group benefits with no waiting period (health, vision, dental, and more).
  • Remote first company with possibility of in-office collaboration as needed.
  • Employer-funded retirement contributions (matching up to 0.75% of eligible compensation).
  • Annual company retreat and in-person collaboration opportunities across multiple countries.
  • $1500 USD annually for professional development plus mentorship and career growth opportunities.
  • Flexible paid time off.
  • Build-your-own home office setup including laptop, home internet reimbursement, and $500 USD to customize workstation.
  • Paid parental leave program (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Tailscale

Secure Connectivity for AI, IoT & Multi-Cloud

The connectivity platform for devs, IT, and security teams. Zero Trust identity-based access that deploys in minutes and scales to every resource.

SecurityNetworkingZero TrustIdentity-based accessMulti-Cloud
Company profileWebsite

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