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Sr. Operations Specialist – Launch Team

Skydio· Operations
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Remote$125k - $170kFull-timePosted 2w ago

About the role

Remote-readiness-focused role to guide dock customers from signed opportunity to running program by coordinating site, network, policy, approvals, and launch activities, with emphasis on relationship-building and ensuring on-time readiness for handoff to Customer Success.

Responsibilities

  • Own a book of dock accounts within your region and run the weekly customer cadence, readiness record, and risk tracking on every one, from opportunity through clean handoff to Customer Success.

Qualifications

  • 3+ years in a customer-facing project management, implementation, deployment, or operations role.
  • Experience managing a portfolio of concurrent projects with timelines, dependencies, and outside stakeholders you do not control.
  • Familiarity with Drone as First Responder concepts of operation and dock based remote operations. Professional experience is strongly preferred.
  • Comfort working with public sector and enterprise customers, including their IT, facilities, procurement, and legal teams.
  • Highly organized with strong attention to detail, and disciplined about keeping the system of record current.
  • Excellent written and verbal communication. You can brief an operator, a program manager, and a chief or a city council without changing the facts.

Skills

Required:Project managementRelationship building

Benefits

  • Paid vacation time
  • sick leave
  • holiday pay
  • 401K savings plan
  • group health insurance plans
  • equity in the form of stock options
  • relocation assistance may be provided
Last updated Oct 8, 2026. Interested? Apply on the company site.
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About Skydio

A family of flying robots.

AI-powered autonomous drones for Drone as First Responder (DFR), critical infrastructure inspection, tactical ISR, site security, surveying and mapping

DronesAutonomous SystemsInspectionSecurityMappingPublic SafetyNational Security
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