Senior Manager, Solutions Engineering Majors West
Remote$172k - $215k + equityFull-timePosted 2w ago
About the role
Senior leadership role overseeing Solutions Engineering for SLED Majors West, responsible for multi-site public sector drone deployments and complex, citywide programs. Remote with travel ~30%, reports to the Director, Solutions Engineering – SLED.
Responsibilities
- Hire, onboard, coach, and retain your team, with coverage across territories in your segment; develop people beyond the seat they are in.
- Set the bar for technical quality — demos, trial plans, site assessments, and customer-facing documentation used in engagements with executives and public officials.
- Own capacity across your segment; allocate Solutions Engineering time and make tradeoffs visible to leadership.
- Own the technical win across the East majors portfolio, including citywide programs spanning multiple agencies inside a customer.
- Serve as the senior technical escalation point on critical pursuits, deployments, and customer issues; work the problem in the field when needed.
- Partner with Sales leadership on pipeline, forecast, and account planning; support land-and-expand motions.
- Own site assessment quality as a performance measure; verify dock locations before deployment and ensure installation quality.
- Hold the bar on proofs of concept with structured deployments tied to active opportunities.
- Guide integration and airspace strategy (CAD/dispatch, video management, streaming platforms, BVLOS approvals, waivers, COAs, docked operations).
- Maintain command of the public sector procurement path, including cooperative contracts, grant funded programs, and public sector buying cycles.
- Represent the customer inside Skydio by turning field observations into prioritized requirements and building enablement content and reusable assets.
- Build enablement content, reference architectures, and scalable technical assets; maintain hands-on product knowledge.
Qualifications
- 5+ years of relevant technical experience in a customer-facing technical role (solutions engineering, field engineering, or applications engineering).
- 1+ years leading a technical team, formally or as a technical lead with hiring/mentorship responsibilities.
- Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance (including Drone as First Responder concepts and dock-based remote operations).
- Working knowledge of Public Safety technologies (CAD, VMS, and related software platforms) and ability to lead integration discussions.
- Proven track record of hiring, onboarding, and developing technical people and retaining them.
- Comfort operating inside a Sales organization, including owning a quota, deal strategy, and deciding when to commit technical resources.
- Excellent written and verbal communication; ability to brief operators, program managers, and senior executives clearly.
- Willingness to lead by example and resolve customer situations.
Skills
Required:Team leadershipTechnical program managementPublic Safety technology knowledgeCustomer-facing communication
Benefits
- Paid vacation time
- Sick leave
- Holiday pay
- 401K savings plan
- Flexible, remote-friendly work arrangement
Last updated Oct 8, 2026. Interested? Apply on the company site.
About Skydio
A family of flying robots.
AI-powered autonomous drones for Drone as First Responder (DFR), critical infrastructure inspection, tactical ISR, site security, surveying and mapping
DronesAutonomous SystemsInspectionSecurityMappingPublic SafetyNational Security
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