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Field Operations Specialist (Des Moines, IA)

AirGarage· Operations
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Des Moines, IAPart-timePosted 2w ago

About the role

Field Operations Specialist responsible for patrolling parking locations, verifying payments, assisting customers, and ensuring a smooth experience across assigned lots or garages in Des Moines, IA.

Responsibilities

  • Patrol: Regularly walk assigned lot(s) or garage(s) on foot to check on parked vehicles (no car movement).
  • Multi-location coverage: Provide coverage across multiple locations within assigned area; valid driver’s license required.
  • Scan & verify: Use Space Force app to scan license plates and verify active payment.
  • Citation management: Issue citations for unpaid vehicles and leave notices; may immobilize repeat violators in some markets.
  • Customer guidance: Help customers understand how to pay and use the app.

Qualifications

  • Experience in customer service, security, or parking operations is a plus but not required (training provided).
  • Physical ability to be on feet for several hours outdoors in parking lot/garage environments.
  • Own a modern smartphone with reliable data plan to operate enforcement software (Space Force).
  • Reliable transportation to and from locations.
  • Strong time-management and ability to work independently without on-site supervision.
  • Professional demeanor when engaging with customers and property stakeholders.
  • 18+ years of age and authorized to work in the USA.

Skills

Required:Customer serviceLicense plate verificationCommunication

Benefits

  • Comprehensive health coverage for full-time team members (medical, dental, vision)
  • 401(k) retirement plan eligibility
  • Mileage reimbursement at IRS standard rate for travel between locations
Last updated Oct 9, 2026. Interested? Apply on the company site.

About AirGarage

Parking Management Solutions For Property Owners

AirGarage provides full-service parking management for property owners, offering parking solutions that streamline operations and maximize revenue

Parking ManagementParking SolutionsDynamic PricingLicense Plate RecognitionEnhancement EnforcementParking LotsParking Garages
Company profileWebsite

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