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Director, Business Operations, Infrastructure Data Centers

Meta· Operations
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Menlo Park, CA$211k - $272kFull-timePosted 2w ago

About the role

Executive business operations lead for IDC, acting as strategic and operational backbone to IDC’s senior leadership. Shapes organizational strategy, operating models, and cross-functional coordination across a multi-thousand-person organization within Meta’s Infrastructure Data Centers.

Responsibilities

  • Own and evolve the end-to-end operating model for IDC’s executive leadership team — defining the cadence, structure, and decision-making frameworks that drive strategic alignment across multiple VP-led organizations
  • Serve as a strategic advisor and thought partner to IDC’s VP+ leadership on organizational strategy, resource allocation, cross-functional dependencies, and enterprise-wide priorities
  • Architect and lead the rhythm of the business for a multi-thousand person organization, ensuring leadership has line-of-sight into critical workstreams, risks, and investment decisions
  • Drive transformational initiatives spanning organizational design, operating model changes, and cross-company coordination — scoping ambiguity, building alignment across senior stakeholders, and delivering measurable outcomes
  • Lead executive communications strategy — shaping the narrative for IDC’s leadership across internal forums, company-wide presentations, board-level materials, and leadership offsites
  • Build and codify scalable decision-making frameworks, executive review structures, and information architectures that enable leadership to operate with speed and clarity
  • Operate as the enterprise-wide connective tissue across IDC's sub-organizations and key cross-functional partners (Finance, HR, Recruiting, Facilities, Legal) — identifying systemic gaps, driving resolution, and ensuring coherence across initiatives
  • Mentor and develop business operations partners across the Infrastructure organization, elevating the craft and building a community of practice
  • Represent IDC leadership in cross-company forums, executive reviews, and strategic working groups — synthesizing complex technical and organizational context for senior audiences

Qualifications

  • 10+ years of experience in business operations, strategy, management consulting, program management, or Chief of Staff roles in complex, technical organizations
  • 5+ years of experience operating as a direct strategic partner to VP or C-suite executives in large organizations
  • 5+ years of experience embedded in or closely partnering with engineering/infrastructure organizations, with demonstrated ability to translate technical complexity into strategic and operational clarity
  • Track record of designing and implementing scalable operating models, governance structures, and decision-making frameworks at the enterprise level
  • Proven ability to drive large-scale organizational transformations — including reorgs, operating model redesigns, and cross-company strategic initiatives — from conception through execution
  • Experience crafting compelling narratives for VP/SVP/C-suite audiences across written, verbal, and presentation formats
  • Demonstrated ability to build trust, credibility, and influence with senior executives while maintaining confidentiality on highly sensitive organizational and personnel matters
  • Experience mentoring or managing business operations professionals and elevating operational excellence across an organization
  • Experience applying quantitative, analytical, and systems-thinking approaches to drive data-informed decision-making

Skills

Required:Strategic advisoryOperating model designExecutive communications

Benefits

  • Benefits listed by Meta in job posting (not detailed here)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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