Head of Product
About the role
Leading product at Klarify, an YC-backed AI for Therapists platform. Senior product leadership role responsible for strategy, roadmap, and cross-functional design of notes, Klara AI assistant, marketing, billing, insurance and admin workflows.
Responsibilities
- Own product strategy and the roadmap. Decide where we focus, in what order and what we say no to.
- Design the platform as it grows. Plan how notes, Klara, marketing, billing and insurance fit together, and how we package and price them.
- Set how product works here: how we decide what to build, write specs, test before we ship and measure what worked.
- Work with the CTO on what gets built when. You make the trade-offs between new features and fixing what we have.
- Set the product targets for adoption, retention and revenue per customer, and report on them.
- Stay close to customers. Talk to therapists every week, own support and turn what you hear into fixes.
- Build privacy into every product decision, working with the CTO, who owns security and compliance (SOC 2, HIPAA, PIPEDA, PHIPA and Quebec's Law 25).
- Help the CEO tell the product story to investors as we head toward our Series A.
- Ship code yourself: prototypes, internal tools and pull requests with Claude Code, plus flows designed with AI tools and whatever else the company needs.
Qualifications
- 7+ years of product management experience, including at least 2 leading product at a startup or as part of a founding team
- You've set a product strategy and owned the results, good and bad
- You've designed how a growing product fits together, including packaging and pricing
- You've worked side by side with a CEO and an engineering lead to decide what to build
- You're AI native. You use AI tools every day and have brought them into how your team builds product.
- You have an eye for UX and can make complicated things feel simple
- You ship code. You've opened pull requests that made it to production, with Claude Code or a similar tool. This is a must.
- You're authorized to work in the US or Canada. We can't sponsor a visa right now.
- Strongly preferred: you're in San Francisco and can work hybrid
- Nice to have: you've worked in healthcare, mental health or another regulated industry
Skills
About Klarify
AI Agent for Therapists
Klarify handles every job a therapist does other than the therapy itself, from clinical notes and treatment plans to insurance claims and finding new clients. Therapists hold the world together. They also run businesses, file insurance claims, write letters, fill forms, supervise new grads, and do hours of paperwork every night. Practice management software has existed for decades. It records what therapists do. It can't actually do any of it. Klara is the AI at the heart of Klarify. She handles notes, treatment plans, clinical letters, insurance claims, between-session resources, supervision prep, and finding new clients. Nearly 8,300 therapists use Klarify today. Our mission is to empower therapists, not replace them. So they can focus on the one thing only a human can do. Be present with their client.
More open roles at Klarify
- Founding Product Manager2w agoHybrid (US) · Product