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Product Specialist

Actively AI· Agent Deployment
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Hybrid (New York, NY)$130k - $180kPosted 1w ago

About the role

Product Specialist role at Actively AI focused on becoming a deep product expert, enabling customers, and translating user feedback into product improvements for an AI-native, agent-based platform.

Responsibilities

  • Become one of Actively’s deepest product experts. Learn the ins and outs of our agents, workflows, configurations, and product surfaces – and build intuition for what makes users successful.
  • Teach users how to win with the product. Lead onboarding, enablement, and hands-on working sessions that help users understand not just how Actively works, but how to incorporate it into the way they sell.
  • Experiment, configure, and optimize. Tinker with agents, prompts, templates, and workflows to understand what works, improve the user experience, and apply proven patterns across customers.
  • Be the first line of product diagnosis. When something behaves unexpectedly, investigate why – is it configuration, user behavior, data, or a product issue? Solve what you can and escalate when you uncover deeper engineering work is needed.
  • Turn customer interactions into product insight. Identify recurring friction, emerging use cases, and patterns in how users interact with Actively, and bring those learnings directly back to Product and Engineering.
  • Make what works repeatable. Turn recurring questions and successful approaches into guides, onboarding materials, and repeatable playbooks.
  • Help bring new capabilities to life. Learn new features deeply, figure out the best way to use them in practice, and help customers adopt them quickly.

Qualifications

  • extremely customer-obsessed
  • exceptional communicator and teacher
  • love seeing users “get it”
  • product nerd
  • excited by AI-native products
  • enough technical fluency to be dangerous (comfortable with systems, data, configuration, debugging, and learning new technical tools)
  • thrives in an early-stage environment where the playbook is still being written

Skills

Required:Product expertiseCustomer enablementExperimentation and configuration

Benefits

  • Competitive Early-Stage Equity
  • Health, Dental, Vision Coverage
  • Unlimited PTO + Recharge Days
  • Catered Lunch on Tuesday & Friday, Dinners every day
  • Fully Stocked Kitchen
  • Cutting-Edge Tech & Tools
  • Annual Off-sites & Monthly Events
  • Commuter Benefits
  • Cozy Office in NYC
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Actively AI

GTM Superintelligence to Maximize Revenue

Actively AI is GTM superintelligence built to boost revenue per rep. The world’s most innovative revenue teams use our per-account agents to power next-best actions across their entire TAM and scale AI-driven growth.

GTM superintelligenceAI-driven growthper-account agentsenterprise-scale GTM
Company profileWebsite

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