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Supervisor, Critical Facility Operations

xAI· Data Center
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Hybrid (Southaven, MS; Memphis, TN)full-timePosted 1w ago

About the role

Oversee maintenance and performance of critical data center infrastructure (power, cooling, environmental systems) in Memphis/Southaven. Lead a team of Facilities Operations Technicians, drive hands-on operations, process optimization, and cross-functional collaboration to ensure reliability and efficiency of the data center.

Responsibilities

  • Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement.
  • Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems.
  • Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring.
  • Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency.
  • Ensure compliance with safety regulations and industry standards.
  • Collaborate with engineering and procurement teams to streamline equipment intake, installation, and maintenance processes.
  • Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
  • Manage critical equipment maintenance and repairs, ensuring timely resolution and detailed documentation.
  • Partner with cross-functional teams to support seamless data center operations.
  • Lead initiatives to enhance operational efficiency and minimize downtime.
  • Provide on-call support and respond promptly to critical facilities incidents.

Qualifications

  • Bachelor’s degree in Mechanical, Electrical, or a related engineering field (relevant experience may substitute for degree).
  • 4+ years of experience managing critical facilities systems, including power, cooling, and environmental controls.
  • In-depth knowledge of electrical, mechanical, and HVAC systems in data centers.
  • 4+ years of experience troubleshooting and maintaining critical facilities infrastructure.
  • Proficiency with building management systems (BMS) and environmental monitoring tools.
  • Proven leadership experience in critical facilities or technical operations environments.
  • Demonstrated ability to lead facilities infrastructure projects.
  • Proficiency with hand tools and power tools.
  • Strong prioritization and time management skills.
  • Ability to thrive in a fast-paced environment while maintaining attention to detail.
  • Must pass pre-employment and annual post-employment background checks.
  • Physical Requirements: Ability to lift up to 35 lbs. unassisted; comfortable working at heights up to 50 feet with appropriate safety gear; ability to work in environments with exposure to noise; physical dexterity to perform job functions in confined spaces.
  • Availability to work evenings and weekends based on site operational needs; flexibility is required.
  • Valid driver’s license.

Skills

Required:Team leadershipFacilities operations managementHVAC, electrical, and mechanical systemsBuilding Management Systems (BMS)
Last updated Oct 14, 2026. Interested? Apply on the company site.

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