Creative Director
About the role
Creative Director role focused on setting and scaling Community Phone Company's brand and creative output across all touchpoints, with hands-on design leadership and building a scalable creative function.
Responsibilities
- Set creative direction as the company scales brand awareness from <10% to >50% of US seniors and their families by 2027.
- Decide how the brand looks across TV, paid social, web, direct mail, packaging, and social channels to ensure a consistent, recognizable brand.
- Be the steward of the brand across all platforms, ensuring adherence to brand standards.
- Take the brand identity system from the design agency and scale it world-class across surfaces while pushing it further.
- Engage in hands-on work designing the website, packaging (the box), and brand-defining pieces.
- Build the creative machine for paid social and ensure high-quality output.
- Own creative performance alongside growth, ensuring output moves CAC.
- Build and scale the brand team.
Qualifications
- 8+ years in creative direction
- Built a phenomenal consumer brand with portfolio across digital, retail, social, packaging, experiential, film, photography, and product storytelling
- Agency and in-house experience
- Experience leading art direction, design, motion, copy and concept
- Passion for making the work hands-on
- Belief in AI as a tool for creative work with hands-on daily use
- Experience creating creative at scale across TV, paid social, and physical channels
- Experience managing production budgets, agencies, freelancers, and complex creative programs
- Excellent taste
- High humility, intelligence, and hunger; ability to operate as the entire creative function today and collaborate with growth
- Judgment to drive brand at scale while aligning with growth goals
Skills
About Community Phone Company
The best phone for communities in America
Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you or gets appointments, your local government agency’s operations line, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the Square of phones. Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator’s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for people and people at organizations in our communities to communicate.
More open roles at Community Phone Company
- Sr Talent Partner3mo agoHybrid (Remote, SF/Bay Area)