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Manager, Legal | Claims & Litigation

Aprio· Business Operations – PPG, Legal and Risk
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Hybrid (Hybrid locations)$94k - $186.1kFull-timePosted 1w ago

About the role

Professional Practice Group (PPG) Risk and Legal seeks a Manager, Legal | Claims & Litigation to oversee end-to-end claims management and provide paralegal support to the Office of General Counsel. Central coordination for client service issues, third-party subpoenas, document production requests, and insurance reporting within a hybrid, full-time role.

Responsibilities

  • Drive consistent, compliant claim resolution across multiple practice groups within the PPG structure.
  • Engage outside counsel when needed and ensure partners are appropriately involved in the claims process.
  • Log and maintain all matters in Legisway, using the platform to track open legal matters and ensure accurate record-keeping.
  • Manage matter management phone calls and coordinate communications among stakeholders.
  • Manage reporting to insurance carriers, including timely submission of claims and status updates.
  • Schedule routine and regular open matters status calls for legal review with the Chief Risk Officers.
  • Maintain reports and track spending on claims, providing regular updates to leadership.
  • Identify areas of risk based on recurring client issues and escalate to Chief Risk Officer.
  • Manage the litigation process associated with client service issues from intake through resolution.
  • Ensure compliance with state and federal regulations, statutory filing requirements, privacy laws, and internal controls.
  • Look across all practice groups to identify, track, and address client service issues, ensuring timely and compliant resolution.
  • Ensure litigation hold letters are issued promptly and manage the litigation hold process in coordination with in-house and outside counsel.
  • Summarize cases and prepare reports for attorneys.
  • Conduct research and investigate facts relevant to claims and legal matters.
  • Communicate with internal clients to gather information, provide updates, and maintain confidentiality.
  • Serve as a point of contact for practice groups on claims-related inquiries and status updates.
  • Organize, index, and archive documents related to completed and ongoing cases, ensuring easy retrieval of pleadings, motions, correspondence, and records.
  • Draft legal documents, including settlement and release agreements, litigation hold notices, authorizations for release of records in third-party subpoena cases, and responses to requests for records under IRS Code 7216.
  • Assist Associate General Counsel in third-party subpoena process for the firm.
  • Assist in-house and outside counsel with litigation holds and pulling of requested records.
  • Coordinate with IT and service lines for data collection and preservation.
  • Handle interrogatories, requests for production, and subpoenas, coordinating evidence collection with counsel, custodians and vendors, including document collection, review, and production.

Qualifications

  • Certification or associate's degree in paralegal studies (bachelor's degree preferred).
  • 5–7 years of experience in a paralegal role, preferably in a professional services, corporate legal, or risk management environment.
  • Investigative mindset with strong research and analytical skills.
  • Working knowledge of legal database software, including matter management platforms (e.g., Legisway).
  • Knowledge of litigation procedures, claims management processes, and regulatory compliance requirements.
  • Experience in preparing legal reports, case summaries, and legal memoranda.
  • Excellent written and verbal communication skills.
  • Excellent time management skills with the ability to work under pressure and meet tight deadlines.
  • Ability to manage multiple concurrent matters across practice groups independently.
  • Strong organizational skills with exceptional attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
  • Familiarity with insurance reporting processes and third-party subpoena procedures is a plus.

Skills

Required:Paralegal coordinationLegal research and analysis

Benefits

  • Medical, Dental, and Vision Insurance on the first day of employment
  • Flexible Spending Account and Dependent Care Account
  • 401k with Profit Sharing
  • 9+ holidays and discretionary time off structure
  • Parental Leave – coverage for both primary and secondary caregivers
  • Tuition Assistance Program and CPA support program with cash incentive upon completion
  • Discretionary incentive compensation based on firm, group and individual performance
  • Incentive compensation related to origination of new client sales
  • Top rated wellness program
  • Flexible working environment including remote and hybrid options
  • EQUAL OPPORTUNITY EMPLOYER
Last updated Oct 21, 2026. Interested? Apply on the company site.

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