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VP of Financial Crime

Capital.com· Operations
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Hybrid (London), Hybrid (Dubai or London)Full-timePosted 1w ago

About the role

Senior leadership role responsible for first-line financial crime across the business, overseeing investigations, controls, and related systems across onboarding, due diligence, risk assessment, screening, fraud, and transaction monitoring.

Responsibilities

  • Set the first-line financial crime strategy and delivery plan. Shape the organisation, capacity and delivery model as the business grows, and track whether investment delivers the intended control and operational improvements.
  • Build and lead the financial crime leadership team across Operations and Product. Develop managers, set clear accountability, align priorities and resolve delivery dependencies.
  • Own the effectiveness of first-line controls across your remit. Work with Compliance and entity leadership to identify gaps, agree improvements and show that the changes address the underlying risk.
  • Oversee operational performance, balancing investigation quality, timely decisions, customer experience and cost. Step in where recurring problems call for a change to the operating model or technology.
  • Define priorities for financial crime technology. Guide build-or-buy decisions using evidence of risk reduction, customer impact, delivery effort and ongoing cost.
  • Prepare the function for new products and jurisdictions. Define the controls, systems and operational capacity each launch needs, and bring unresolved risks and readiness gaps into launch decisions.
  • Lead the use of automation and AI where they improve outcomes, with proper testing, human oversight, ongoing evaluation and clear ownership of decisions and performance.
  • Give senior leaders a clear view of control effectiveness, performance, material issues and the decisions required. Support audits and regulatory reviews, and lead the operational response to material issues with Compliance and local leadership.

Qualifications

  • A track record of leading first-line financial crime (fraud, AML, sanctions) at a fintech, neobank or bank operating at scale across several jurisdictions.
  • Hands-on experience building financial crime controls and products from an early stage, covering deposits, withdrawals and the wider payments lifecycle.
  • Experience leading leaders: managing managers across operational and product or technical teams, with clear accountability and measurable results.
  • A strong grasp of operational performance management, including backlogs, SLAs, quality assurance, capacity planning and cost, and of how these trade off against customer experience.
  • Experience setting financial crime technology priorities and making build-or-buy decisions based on risk reduction, cost and delivery effort.
  • Sound judgement across AML, sanctions and fraud, including how policy and risk appetite translate into workable first-line controls, and a clear view of where Compliance's and the regulated entities' accountabilities begin.
  • A practical, well-governed approach to automation and AI in financial crime operations, including model testing, human oversight and performance monitoring.
  • Experience preparing for new product or market launches, working with Compliance, Product and local leadership to define readiness and surface risk.
  • Confidence presenting to executive leadership and supporting regulatory reviews and audits, with clear, evidence-based reporting on control effectiveness and material issues.

Skills

Required:Financial crime leadershipStrategy developmentPeople managementRegulatory/audit readiness

Benefits

  • Competitive Salary
  • Work-Life Harmony (#LI-Hybrid)
  • Generous Time Off
  • Employee Referral Program
  • Comprehensive Health & Pension Benefits
  • Workation Wonderland: 30 extra days to work remotely from anywhere in the world (restrictions apply)
  • Volunteer Days: two additional paid days per year
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Capital.com

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