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Technical Product Operations Manager

Capital.com· Product & Engineering – Core Platform - Proxy
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Hybrid (Warsaw), Hybrid (Sofia), Hybrid (Limassol)HybridPosted 1w ago

About the role

Technical Product Operations Manager responsible for cross-team programs that move the platform forward across tribes, standardising engineering practices, and applying data- and AI-driven improvements. This role is non-managerial, hands-on, and requires technical credibility to partner with engineers while driving end-to-end cross-program work.

Responsibilities

  • Run cross-team technical programs such as platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes. For each one, break broad goals into sequenced plans with named owners.
  • Find the right decision-makers when ownership is unclear, facilitate technical discussions (including where squads disagree), and secure clear decisions with committed dates.
  • Maintain a single, accurate view of each programme's phase, blockers, owners, and delivery dates. Raise conflicts between sources rather than smoothing them over.
  • Produce concise, accurate status reporting that engineering leadership can act on.
  • Drive and improve company-wide engineering processes, such as tech design review. This means sharpening the processes already live, establishing new ones where needed, and running their cadence, templates, queues, and follow-through.
  • Gather feedback from engineers and separate friction worth removing from friction that serves a purpose, then turn the findings into concrete process changes.
  • Instrument processes so their health is measured rather than assumed, for example review turnaround time, rework rate, or how often work reaches build without a required decision.
  • Query data directly using SQL, dashboards, and APIs, and reconcile what Jira reports with what systems actually show.
  • Identify recurring manual work across engineering and automate it, using AI where it adds real value, then measure whether the automation delivered actual savings.
  • Build lasting assets such as playbooks, templates, runbooks, automated reporting, and agent workflows that keep working after each programme ends, and help colleagues adopt the AI practices that work.

Qualifications

  • Degree in STEM or other quantitative field.
  • Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high-performance software engineering environment.
  • Proven track record of delivering cross-team technical programmes in a multi-team organisation.
  • Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks.
  • Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review.
  • Proficiency in SQL and comfort working with dashboards, APIs, and Jira.
  • Practical experience using AI tools to improve personal and team productivity.
  • Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear.
  • Clear, concise written communication for senior audiences.
  • Strong ownership mentality: proactive, accountable, and execution-focused.

Skills

Required:Cross-team programme managementSQLData-driven decision makingAI tooling for productivity

Benefits

  • Competitive Salary
  • Work-Life Harmony
  • Generous Time Off
  • Employee Referral Program
  • Comprehensive Health & Pension Benefits
  • Workation Wonderland (30 extra days to work remotely)
  • Volunteer Days (two additional paid days per year)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Capital.com

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