← All roles

Senior Director of Retail

JETSET Pilates· JETSET Pilates HQ – Marketing
Apply on company site
Hybrid (Miami, FL)$145k - $168kFull-timePosted 1w ago

About the role

Senior Director of Retail is the single accountable owner of JETSET's retail business, responsible for product strategy, design direction, inventory, supply chain, and commercial results across a growing network of studios.

Responsibilities

  • Own JETSET's retail product strategy: define the multi-year product roadmap, category roles (core, seasonal, recognition, accessories, new categories), and pricing and margin architecture
  • Lead retail R&D: identify new product and category opportunities from sell-through data, franchisee and client feedback, and market trends; run small-batch tests and pilots in select studios before network-wide buys
  • Set the design direction for all retail products: seasonal concepts and brand standards, approve designs and samples, and give final sign-off before production in line with the JETSET brand
  • Own go/no-go decisions on new products, using defined test criteria (sell-through, margin, reorder rate)
  • Track competitive and category trends in boutique fitness and athleisure to keep the assortment relevant and differentiated
  • Own the SKU-level demand forecast and inventory plan, including run-rate sales, seasonality, openings, launches, pre-orders, and programs
  • Own reorder quantities and size curves for every style based on actual sales
  • Own inventory health and clearance plans, partnering with Marketing on communications
  • Own retail revenue and margin growth across the network, including per-studio sales and franchisee adoption of core programs
  • Own launch plans for new products and drops, plus post-launch performance review
  • Own the retail promotions calendar and franchisee sell-through initiatives, collaborating with Marketing
  • Equip franchisees and studio teams to sell through merchandising standards and training
  • Identify and develop new retail revenue streams (e-commerce, partnerships)
  • Own day-to-day relationship with 3PL warehouse partner and supplier/manufacturer relationships
  • Lead purchasing and track PO through receipt; partner with Finance on contracts and pricing
  • Lead annual retail calendar, core styles program, and grip socks program; align with product roadmap
  • Direct product development through the Director of Merchandise
  • Own final assortment decisions and SKU rationalization
  • Own opening inventory packs for new studios; manage franchisee-facing ordering rhythms
  • Maintain feedback loop with franchisees and field teams
  • Own Shopify inventory setup, data accuracy, and retail reporting; lead monthly inventory reviews
  • Lead and develop the retail team and document repeatable planning processes
  • Manage communications with Finance, New Studio Openings, Franchise Operations, and external partners

Qualifications

  • Bachelor's degree in Business, Supply Chain, Retail Merchandising, or related field (or equivalent professional experience)
  • 8+ years in retail or wholesale merchandising, product management, merchandise planning, or supply chain, including 3+ years leading teams with P&L or category ownership
  • Proven track record growing retail or wholesale revenue and margin with measurable results
  • Experience identifying, testing, and launching new products and running promotions/sell-through programs through a channel you don't directly control
  • Experience managing overseas and domestic manufacturers and a 3PL warehouse partner, including POs, lead times, MOQs
  • Advanced Excel or Google Sheets skills (pivot, lookups, forecasting)
  • Experience with Shopify or similar e-commerce/inventory platform
  • Experience setting product/design direction and leading product development teams
  • Strong financial acumen; comfortable discussing inventory capital, margin, and reserves with Finance
  • Exceptional organization and communication skills

Skills

Required:Product strategy & roadmapDemand forecasting & inventory planningVendor & supplier managementShopify / e-commerce platform

Benefits

  • Competitive compensation, performance-based incentives, and growth opportunities
  • 75% employer health plan contribution; dental, vision, life, and pet insurance options
  • Up to 4% match to 401(k)
  • Flexible fitness & wellness membership
  • Paid time off and company holidays
  • Culture that values innovation, ownership, and excellence
  • Opportunity to build retail planning function as network grows to 300 studios
  • Direct collaboration with executive leadership and Finance on a capital-intensive program
  • Clear ownership of a high-impact program with visible results
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
Company profileWebsite

More open roles at JETSET Pilates