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Studio Lead

JETSET Pilates· Katy, TX
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Katy, TXFull-timePosted 1w ago

About the role

JETSET Pilates Studio Lead role focused on driving sales, delivering exceptional client experiences, supporting instructors, and managing daily studio operations in a fast-paced environment.

Responsibilities

  • Drive Sales & Retention: Build relationships, communicate value of JETSET experience, convert inquiries to memberships, follow up with leads, support sales initiatives, create welcoming experience, monitor member activity, partner with GM to achieve goals, maintain accurate lead/sales/members notes.
  • Deliver Exceptional Client Experiences: Greet/check-in clients, solve problems, build relationships, deliver a five-star first-visit experience.
  • Support Positive Studio Team Culture: Support instructors, communicate schedule updates, help cover shifts when needed.
  • Drive Operational Excellence: Manage front desk, respond to inquiries, process sales/memberships/packages, maintain client records in booking/CRM, restock inventory, support opening/closing and enforce policies.

Qualifications

  • Experience recommending specific services or products
  • Excellent communication and interpersonal skills
  • Strong attention to detail and multitasking abilities
  • Passion for health, wellness, and helping others
  • Ability to thrive in a fast-paced, customer-focused environment
  • Previous customer service or front desk experience is preferred, but not required
  • Proficiency with technology and comfort learning new systems

Skills

Required:Sales and prospect engagementCustomer serviceCommunication

Benefits

  • Competitive hourly pay
  • Employee discounts
  • Complimentary or discounted JETSET Pilates classes
  • Training & development
  • Growth opportunities
Last updated Oct 21, 2026. Interested? Apply on the company site.

About JETSET Pilates

The Modern, Elevated Reformer Experience

JETSET Pilates is a 50-minute, low-impact reformer workout that blends strength, control, and flow. Rooted in precision and designed to transform how you move, JETSET delivers an elevated Pilates experience.

PilatesReformer WorkoutLow ImpactFull Body
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