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Cluster Head- Last Mile

Meesho· Fulfilment / Fulfilment & Experience (F&E)
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Hybrid (Delhi / Bangalore / Mumbai / Jaipur / Ludhiana)Full Time EmployeePosted 1w ago

About the role

Leadership role owning onboarding/training of Last Mile partners, ensuring performance and process improvements across multiple cities.

Responsibilities

  • Own the onboarding and training of new partners for Last Mile operations in your cluster.
  • Identify and onboard new partners onto the network on an ongoing basis
  • Track and own the performance of different partners in your cluster
  • Visit facilities to conduct audits and solve operational gaps
  • Ensure compliance with operational processes
  • Own and drive critical operational metrics end to end and achieve performance targets
  • Continuously work towards identifying gaps and provide recommendations for improving our processes

Qualifications

  • Graduate or Post Graduate degree in any discipline
  • 3-5 years of work experience in the e-commerce logistics domain
  • Experience in partner onboarding and training in the Last Mile and sorting operations
  • Experience in control tower and field operations will be a plus

Skills

Required:Onboarding and training of partnersPartner performance trackingAudit and operations gap analysisCompliance with operational processes

Benefits

  • Competitive compensation (cash and equity-based) tailored to role and experience
  • Extensive medical insurance for employees and their families
  • Wellness program MeeCare (physical, mental, financial, social wellness)
  • Telehealth and wellness events
  • Fitness-related perks
  • Generous leave policies and parental support
  • Retirement benefits and learning & development assistance
  • Salary advance support, relocation assistance, and flexible benefit plans
Last updated Oct 21, 2026. Interested? Apply on the company site.
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