CRM & Lifecycle Marketing Coordinator
Arlington, VA$59k - $64.5k + bonusCorporate (Full-Time)Posted 1w ago
About the role
CRM & Lifecycle Marketing Coordinator at solidcore, responsible for executing campaigns and journeys across email, SMS, and push channels to engage, educate, convert, and retain clients, with a mix of copywriting, project management, and analysis.
Responsibilities
- Build and schedule email, SMS, and push campaigns in Klaviyo with accurate send times, audience targeting, and QA before launch.
- Set up and maintain automated client journeys (e.g. new studio openings, onboarding, new client trial, member nurture, new modality) and propose updates to improve performance.
- Draft copy and provide feedback on agency-produced creative in Figma and Canva, applying solidcore brand and tone standards.
- Build and validate client and prospect segments based on lifecycle stage.
- Partner with the Lifecycle team to translate client behavior data into segmentation logic and personalization strategy.
- Run A/B tests on subject lines, send times, and content to improve engagement and conversion.
- Pull and summarize campaign performance data using platform reporting and tools like InsightsOS, Tableau, and Klaviyo reporting; create actionable recaps.
- Maintain a shared content calendar and inform cross-functional partners of send dates and changes to marketing initiatives.
- Use AI tools to accelerate campaign development and reporting workflows while maintaining brand voice and data accuracy standards.
- Coordinate with Digital, Brand, and Field teams to align CRM messaging with broader marketing initiatives and studio-level communications.
- Flag opportunities where site or app experience could better support CRM program goals and share with relevant team.
Qualifications
- Education: Bachelor's degree preferred, ideally in Marketing, Communications, or a related field.
- Experience: 1-2 years in CRM or lifecycle marketing, agency or in-house.
- Skills: Hands-on experience with a CRM/marketing automation platform (Klaviyo and/or Axle strongly preferred).
- Familiarity with Figma and Canva for reviewing or building creative assets.
- Strong copywriting and editing skills with ability to adapt to brand voice guidelines.
- Comfort working with data: pulling reports, spotting trends, translating numbers into next steps. Familiarity with Tableau is a plus.
- Comfort using AI tools (e.g. Claude) to support drafting copy, summarizing data, or streamlining repetitive tasks; curiosity to learn new tools.
- Highly organized with ability to manage multiple campaigns and deadlines.
- Clear communicator; comfortable collaborating across Marketing, Digital, Brand, and Field teams.
Skills
Required:KlaviyoCopywritingData analysis
Nice to have:AxleFigmaCanvaTableauAI tools
Benefits
- Competitive salary range of $59,006 through $64,464 per year, based on experience
- Bonus eligibility based on performance
- Monthly cell phone stipend
- 401(k) with employer match
- Medical, dental, and vision insurance
- Paid parental leave and parental pay benefits
- Free telehealth services
- Employee Assistance Program (EAP)
- Pre-tax commuter benefits
- Flexible PTO
- Free drop-in classes at solidcore
Last updated Oct 21, 2026. Interested? Apply on the company site.
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