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Staff Technical Writer

Fivetran· Product Department
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Hybrid (Bengaluru, Karnataka, India)full-timePosted 1w ago

About the role

Staff Technical Writer to create and maintain enterprise documentation for Fivetran and dbt Labs products, collaborating with engineers, product managers, and global teams. Hybrid role based in Bangalore with two days in-office weekly.

Responsibilities

  • Create and maintain clear, accurate product documentation and release notes that help customers succeed.
  • Review and refine customer-facing content, including error messages and UI text.
  • Use a docs-as-code approach to co-author documentation with engineers, product managers, and contributors across the company.
  • Improve existing documentation by ensuring technical accuracy, clarity, and consistency.
  • Collaborate with a global writing team to define and evolve documentation standards, style, and terminology.
  • Partner with engineers, SMEs, and cross-functional teams to deliver best-in-class technical documentation.
  • Contribute to style guides, templates, and other shared resources that raise the bar for all company content.
  • Act as a writing resource for other teams, helping improve content quality across the organization.

Qualifications

  • Extensive expertise in data warehouse and data lake documentation: 8+ years of experience documenting data warehouses, databases, data lakes, and cloud applications for a US-centric audience.
  • Deep technical knowledge: Experience with complex data lake and data warehouse technologies, cloud platforms (AWS, Azure, GCP), data pipelines (ETL/ELT), and replication techniques.
  • Scripting, automation, and AI proficiency: Skilled at leveraging scripting, automation, and AI tools to streamline documentation workflows and enhance technical content delivery.
  • Exceptional communication skills: Proven ability to craft clear, concise, and accurate documentation; strong technical editing abilities; impeccable grammar; and consistent application of style guides.
  • Documentation leadership: Expertise in content planning, creation, and review processes, with a track record of implementing best practices that elevate documentation quality.
  • Project management and organizational skills: Experience leading documentation projects, mentoring writers, managing competing priorities, and adapting to change while delivering high-quality results.
  • Collaboration and customer focus: Strong history of working with engineers, writers, and globally distributed teams, translating customer needs into improved documentation that drives customer success.

Skills

Required:Data warehouse and data lake documentationTechnical knowledge of data platforms and cloud providersScripting, automation, and AI toolingDocumentation leadership and processProject management and mentoringCollaboration and communication

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time away from work including vacation, paid sick time, parental leave, holidays, and Global Week of Rest; volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and team-building activities
  • Monthly cell phone stipend
  • Access to mental health support platform for employees and dependents
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

data movementconnectorsETLELTdata integrationanalytics
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