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Customer Success Internship (f/m/d)

bunch· Delivery
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Hybrid (Hamburg)Full-timePosted 1w ago

About the role

Internship in Customer Success at bunch, a FinTech startup focused on private markets. Hybrid, Hamburg. Full-time internship designed to equip you for a future Customer Success or Account Management role, with hands-on learning, cross-functional collaboration, and ownership of projects.

Responsibilities

  • You will be part of our Customer success team, taking care of and fully contributing to the customer experience of our users
  • You will review, check customer data, and work with our operations team.
  • You will support our account managers and work closely on accounts where you own the investor communications
  • Most importantly, you will identify and take ownership of your own projects, driving meaningful improvements across our company and Customer Success processes
  • To make this happen, you will work closely with teams across bunch, foster cross-functional collaboration, and bring your projects from idea to implementation

Qualifications

  • Previous experience in a fast-paced environment (VC, consulting, investment banking, etc.) or a customer-related role, ideally at a startup company
  • Customer-centric mindset and the ability to respond quickly and work well under pressure
  • Excellent attention to detail - you are able to catch the corner case every time and are a reliable team member
  • You are a great self-organizer and have top-tier project management skills plus a love for processes and results
  • You have a basic understanding of core financial concepts and a keen interest in venture and private asset investing
  • You have good English, and ideally German
  • You are team-oriented and ambitious and bring fun energy to work

Skills

Required:Customer-centric mindsetProject managementAttention to detailEnglish proficiencyFinancial concepts

Benefits

  • Benefits in mobility, food and learning
  • Flexible hours and a remote office setup with possibility to work in our coworking space in Hamburg
  • Mentorship by experienced operators and founders
  • Culture that values ownership, creativity, and trust
  • Opportunity to gain insights from experienced entrepreneurs
Last updated Oct 15, 2026. Interested? Apply on the company site.

About bunch

Building the Backbone of Private Markets.

bunch enables top funds and investors to seamlessly transact and securely operate through an all-in-one platform.

Private MarketsFund ManagementInvestor PortalTransfer AgencyFund Accounting & ReportingTreasuryComplianceFund Admin Service
Company profileWebsite

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