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Strategic Account Director (East)

Attentive· Sales
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Hybrid (US)$150k - $180k + equity + bonusfull-timePosted 1w ago

About the role

Strategic Account Director responsible for expansion and retention within Attentive’s Strategic customer base, leading engagement with senior decision makers, managing renewals, and driving upsell opportunities across brands and regions.

Responsibilities

  • Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
  • Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
  • Provide timely and accurate weekly forecasts
  • Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
  • Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
  • Manage customer inquiries related to commercial aspects of their Attentive agreement
  • Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

Qualifications

  • 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
  • Experience selling Email is strongly preferred
  • Experience working in a SaaS, MarTech, AdTech or startup preferred
  • Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
  • Demonstrated strong competency around objection handling and creating alignment around product price / value
  • Analytical account development strategy, using data to find opportunities and prove value
  • Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
  • Entrepreneurial mindset and desire to define processes and build strategy
  • Demonstrated experience consistently meeting and exceeding quota, with references
  • Willingness to travel (up to 25%)

Skills

Required:Senior stakeholder managementForecastingNegotiationOpportunity Planning

Benefits

  • Base salary + commission + equity + benefits (US base salary range $150,000 - $180,000 annually)
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Attentive

AI-Powered SMS and Email Marketing Platform

Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI.

SMSEmailAIMarketing AutomationData ActivationCustomer Engagement
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