Senior Talent Operations Specialist
Reflection· People
San Francisco, CA, New York, NYFull-timePosted 1w ago
About the role
Senior Talent Operations Specialist to own systems and data behind hiring, run the ATS and integrations, build reporting, and operationalize structured hiring and interviewer/hiring manager training.
Responsibilities
- Own Ashby end to end: configuration, permissions and access roles, reference data, templates, interview plan structure, feedback forms, openings and job setup standards
- Build and maintain reporting for every audience: pipeline health and pass-through, time to fill, decline and competitor analysis, interviewer load and feedback completion, source effectiveness and scheduling SLAs, plus alerts that catch problems before people do
- Keep the data trustworthy: audits, hygiene sweeps and the fixes that follow
- Build the materials, logistics and measurement behind interviewer and hiring manager training, and track completion against our SLAs
- Own our documentation system and tool enablement: the structure and upkeep of our recruiting wiki and onboarding for new team members
- Run candidate experience surveys and turn the results into fixes
Qualifications
- 4+ years in recruiting operations or talent systems with ownership of an ATS and its reporting
- Deep hands-on Ashby experience, ideally including an implementation, migration or major re-configuration
- Built dashboards used to inform decisions and understand recruiting metrics
- Comfort with integrations and automation: Zapier or similar, APIs, webhooks
- Helped build an interviewer, hiring manager or recruiter enablement program
- Owned the systems side of a tool rollout across teams
- Clear writer who documents as they build and enjoys teaching others to use tools well
- High agency and attention to detail; data quality is your problem before it is anyone else's
Skills
Required:Ashby ATSDashboards & MetricsIntegrations & AutomationDocumentation & Communication
Nice to have:Enablement & Training
Benefits
- Top-tier compensation: Salary and equity structured to recognize and retain our talent globally
- Stock options: Everyone who joins and contributes to Reflection's success gets to share in the upside through stock options
- Health & wellness: Comprehensive medical, dental, vision, and life, with an annual wellness allowance
- Meals: Lunch and dinner are provided in the office daily
- Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents, including adoptive and surrogate journeys
- Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.
- Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable
- Team building: Regular off-sites, happy hours, and team celebrations
Last updated Oct 22, 2026. Interested? Apply on the company site.
About Reflection
Building frontier open intelligence
Building frontier open intelligence.
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