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Market Manager, Italy (Hotels)

Airbnb· Airbnb Hotels
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Hybrid (Milan)€51k - €58kFull-timePosted 1w ago

About the role

Role focused on health and expansion of hotel supply in Italy, optimizing hotel setup, and developing localized supply management strategies to drive growth and long-term success within the Italian market.

Responsibilities

  • Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
  • Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
  • Implement strategies to effectively manage and optimize your portfolio of hotels in Italy, from independent and family-run properties to groups and chains.
  • Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
  • Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
  • Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
  • Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
  • Acquire comprehensive knowledge of Italian market trends to inform both internal and external stakeholders.
  • Understand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guests.

Qualifications

  • 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
  • 2+ years of tech/travel industry experience is a plus.
  • Proven track record of effectively managing a book of business and nurturing opportunities.
  • Proficient quantitative skills and data-driven decision-making.
  • Ability to operate at strategic and tactical levels and execute in ambiguous environments.
  • Proven cross-functional collaboration experience.
  • Excellent communication and presentation skills across phone, email, and in-person interactions.
  • Charismatic self-starter with resourcefulness, time management, and prioritization skills.
  • Highly proficient in CRM software; Salesforce experience is a plus.
  • Fluent in Italian and English; additional European languages are a plus.
  • Based in Milan with willingness to travel regularly across Italy (roughly every 4–6 weeks).
  • Passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus.

Skills

Required:Account managementSales strategyData-driven decision makingCross-functional collaboration

Benefits

  • Reasonable accommodations during recruitment process.
  • Base pay range: €51,000—€58,000 EUR (Italy Annual Pay Range).
  • Potential for bonus, equity, benefits, and Employee Travel Credits.
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Airbnb

Book accommodations around the world.

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.

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