Market Manager, UK (Hotels)
About the role
Role focused on health and expansion of hotel supply in the United Kingdom, managing Hotels, optimizing their setup and collaborating cross-functionally to grow Airbnb's market presence in the region.
Responsibilities
- Build, manage and expand partner relationships within your territory, aiming to surpass quarterly targets with Hotels.
- Implement strategies to effectively manage and optimize your portfolio of hotels in the UK/IE and Nordics, from independents and family-run properties to groups and chains.
- Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
- Ensuring competitiveness of your partner as well as optimizing for conversion.
- Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
- Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
- Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
- Acquire comprehensive knowledge of UK/IE and Nordics market trends to inform both internal and external stakeholders.
- Understand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guests.
Qualifications
- 5+ years of experience in new sales, account management, and partner support
- 2+ years of tech/travel industry experience is a plus
- Proven track record of managing a book of business and converting opportunities
- Proficient quantitative skills and data-driven decision-making
- Ability to operate at strategic and tactical levels and execute in ambiguous environments
- Cross-functional collaboration experience
- Excellent communication and presentation skills (phone, email, in-person)
- Charismatic self-starter with strong time management and prioritization skills
- Fluent English; additional European languages are a plus
- Based in London with willingness to travel regularly to the UK, IE, and Nordics (typical cadence 4–6 weeks)
- Passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus
Skills
Benefits
- Reasonable accommodations during recruitment process
- Base pay range: £60,000—£70,000 GBP (annualized)
- Bonus, equity, benefits, and Employee Travel Credits potential

About Airbnb
Book accommodations around the world.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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