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Project Manager, Content and Integrity Operations

Meta· Operations
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Hybrid (Austin, TX)$80k - $116kFull-timePosted 1w ago

About the role

Project Manager role within Meta's Content and Integrity Operations, focused on mitigating real-world harm, protecting the community, and delivering qualitative and quantitative insights to drive prevention and detection solutions at scale. Works cross-functionally with Security, Engineering, Policy, and other Meta teams to manage operational projects in a data-driven environment.

Responsibilities

  • Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to implement next-generation community experiences through process, policy, and product improvements
  • Manage and improve day-to-day operations against quality and efficiency targets in a highly dynamic environment with shifting priorities
  • Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations
  • Use problem-solving skills to resolve large and complex business problems
  • Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real-world threats
  • Help create scalable policies and processes to solve complex business problems and ensure the safety of the community
  • Build cross-functional partnerships to create better solutions for our community and users
  • Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material
  • Develop an understanding of content integrity issues and how they affect our community
  • Track project milestones, deliverables, and timelines across multiple concurrent integrity initiatives, escalating blockers to appropriate stakeholders
  • Compile and analyze operational data to surface trends, identify process gaps, and support reporting for integrity leadership
  • Collaborate with policy, legal, trust and safety, and vendor operations teams to align on workflow requirements and process changes

Qualifications

  • Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta
  • Bachelor's degree in a relevant field
  • 2+ years of experience in an operations, technology, management consulting, or equivalent environment
  • 2+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems) and/or customer operations
  • Experience communicating with a variety of audiences, including engineering and technical teams
  • Experience managing and prioritizing projects end-to-end across various stakeholders and functions
  • Experience making data-informed decisions on content or operational issues, including documenting rationale and trade-offs and maintaining clear communication and sound judgment when managing competing priorities
  • Capacity to work with potentially graphic and objectionable content

Skills

Required:Quantitative analysisOperations managementCross-functional collaborationProblem solving
Nice to have:Data storytelling/communication
Last updated Oct 23, 2026. Interested? Apply on the company site.

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