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Head of Regional Channel Enablement, North America

Meta· Sales
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Burlingame, CA$190k - $264kFull-timePosted 1w ago

About the role

Reality Labs (RL) Head of Regional Channel Enablement for North America responsible for leading a multi-functional team to deliver in-store and online channel programs, collaborate with cross-functional partners, and drive region-wide KPIs and operational efficiency in North America.

Responsibilities

  • Partner closely with Global Channel Enablement to execute global strategy at retailer partners including CE, Telco, Optical, Mass, etc. within the region, while providing voice-of-channel feedback to inform Global work
  • Partner closely with Partner Enablement and Account Management to develop detailed annual plans and corresponding OPEX budget requirements to enable Channel initiatives with Meta-branded experiences
  • Drive on-time, on-budget delivery of all channel programs in region — merchandising, digital, field sales and training, retail technology and third-party labor — including the vendor relationships, resourcing and operating economics required to execute them at scale
  • Own the reporting that drives the business — turning channel performance into the insight and recommendations that set weekly priorities and direct where the region invests
  • Set clear and consistent objectives and priorities for the Channel Enablement team and empower the team with the resources and information necessary to deliver
  • Build, develop and retain a high-performing team across all functions, including hiring, succession planning for key roles, and growing future channel leaders
  • Lead the team through all channel expansion — new partners, new countries and new retail formats — including the resourcing, localization and investment case required to run them at scale
  • Own delivery of the region's core channel KPIs — merchandising compliance, demo availability and digital/ecommerce performance — in service of sales, and be accountable for the results
  • Drive continuous improvement in Channel Enablement and Reality Labs processes
  • Foster open collaboration and clear communication across the cross functional teams
  • Support Account Management team with sell-in of new merchandising concepts & initiatives

Qualifications

  • Experience leading a large, multi-functional team, including managing other people managers
  • 10+ years of professional experience within Retail, Channel Enablement, Channel Experiences or Account Management
  • Experience owning both in-store merchandising and online/ecommerce execution at retail partners
  • Experience with global retail partners and their guidelines / processes
  • Experience managing relationships with cross-functional stakeholders
  • Experience analyzing and optimizing shopper experiences and behavior across in-store and online channels
  • Experience defining OKR/KPI and driving continuous improvement against goals
  • Experience maintaining budgets and fiscal responsibility

Skills

Required:Leadership of multi-functional teamsChannel enablement

Benefits

  • + bonus + equity + benefits (as stated in posting)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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