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Senior Quality Engineering Lead – CQA (MR/AR Glasses)

Meta· Operations
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Hybrid (Shanghai, China), Hybrid (APAC region)Full-timePosted 1w ago

About the role

Senior Customer Quality Assurance (CQA) Engineer / Technical Quality Lead responsible for establishing and driving outgoing DPPM control frameworks, leading complex cross-functional failure analysis, optimizing NPI-to-MP quality readiness, and safeguarding end-user experience across hardware, firmware, software, and companion app ecosystems for next-generation MR/AR smart glasses.

Responsibilities

  • Define, validate, and execute CQA test plans covering full system functionality, including Bluetooth/Wi-Fi connectivity, audio (MIC/SPK), camera capture/streaming, touch gestures, IMU/display performance, charging behavior, and companion app (MWA/iOS/Android) integration
  • Establish DPPM baselines during NPI phases (EVT/DVT/PVT) and enforce strict outgoing quality gates (AQL / MIL-STD-1916 attributes sampling) prior to commercial shipment
  • Perform risk impact assessments on CQA failures (Safety/Brand hazards, Batch issues, Single cases, or DPPM trends) and drive containment actions, line-down criteria, and quarantine management
  • Drive transition from manual operator testing to automated Extended User Testing (EUT) and automated test scripts (APK/Python/JMP) to improve test coverage, repeatability, and UPH while eliminating operator bias
  • Lead complex HW/SW/FW triage for system-level functional failures (e.g., optical waveguide defects, audio buzzing/noise, thermal throttling during live streaming, power/bootup failures, and sensor/B2B connectivity issues)
  • Author executive-level, structured CQA MIL One-Pagers for major functional and material issues, detailing exact problem statements, step-by-step diagnostic workflows, direct root cause mechanisms, and CAPA matrix
  • Design and execute Design of Experiments (DOEs) for thermal thresholds, battery consumption, signal integrity, and environmental/stress-induced degradation
  • Oversee CQA laboratory bring-up at contract manufacturer (CM) facilities, including clean/shielding room setup, VPN/network whitelist configuration, MDM test phone provisioning, and MES data-tracking integration
  • Analyze Early Field Failure Analysis (EFFA) pareto trends, customer returns, and internal beta-testing issues; translate field learnings into factory CQA detection line items
  • Partner closely with Product Quality Engineers (PQE), Software Quality Engineers (SWQA), Supplier Quality Engineers (SQE), Optical/PD Engineers, and CM teams to close out quality tasks and drive continuous improvement
  • Mandate and review standardized CQA One-Pager FA reports for all functional and material issues occurring at factory output or during NPI builds

Qualifications

  • B.S. or M.S. degree in Electrical Engineering, Computer Science, Optical Engineering, Mechanical Engineering, or a related technical discipline
  • 5+ years of experience in Quality Engineering, Customer Quality Assurance (CQA), or System Test Engineering within high-volume consumer electronics
  • Hands-on experience with smart glasses, AR/VR headsets, or wearable devices containing micro-displays, optical waveguides, IMUs, proximity/capacitive sensors, micro-cameras, and spatial audio speakers
  • Experience with system-level failure analysis methodologies, log analysis via adb, sensor reading verification, and diagnostic tools (Oscilloscopes, CT Scanning, EDX/FTIR, Acoustic Analyzers)
  • Experience with 8D problem solving, FMEA (DFMEA/PFMEA), SPC, MIL-STD-1916 sampling plans, AQL levels, and outgoing DPPM control frameworks
  • Technical communication and reporting skills in English (written and verbal)

Skills

Required:CQA test planning and executionDPPM and outgoing quality control8D problem solvingSystem-level failure analysis
Nice to have:Automated testing and scripting
Last updated Oct 23, 2026. Interested? Apply on the company site.

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