← All roles

Account Manager (US)

fonio· 2. Commercial
Apply on company site
New York$70k - $150kFull-timePosted 6d ago

About the role

Account Manager focused on managing existing customer accounts, expanding expansion revenue, ensuring successful onboarding and long-term satisfaction, and collaborating with Success, Product, and Marketing.

Responsibilities

  • Account Ownership: Responsibility for your own existing-customer portfolio with a clear focus on upsell & retention.
  • Expansion Sales: Identifying and realising growth potential within existing accounts.
  • Customer Success Focus: Regular touchpoints, QBRs, and proactive support to maximise customer success.
  • Pipeline & Forecast: Structured account planning, clean CRM maintenance, and reliable revenue forecasting.
  • Teamwork: Close collaboration with Customer Success, Product, and Marketing.
  • Impact: Actively shaping our account & expansion motion in a fast-scaling AI startup.

Qualifications

  • At least 1 year of experience in B2B SaaS sales, account management, or customer success (startup/scale-up a plus)
  • Experience in upselling, renewals, or expansion revenue across existing customers
  • Strong product and technology understanding; you're highly AI-savvy
  • Structured working style, ownership mindset, and customer focus
  • Native-level English, confident in calls, reviews & demos

Skills

Required:B2B SaaS salesAccount managementUpselling & renewals

Benefits

  • $70,000–$150,000 (base + uncapped commission, depending on experience)
  • Top equipment of your choice & extremely short decision-making paths
  • Close collaboration with Product, Marketing & Customer Success
  • A strong, scaling AI product with real customer value
Last updated Oct 21, 2026. Interested? Apply on the company site.

About fonio

AI calls made easy

Our AI phone assistant takes your calls around the clock, just like human staff. 100% GDPR-compliant & designed for German-language calls.

100+ more optionsAI callsAI calls made easyAppointment schedulingCRM integrationsCustomer serviceOfficeOrder processing
Company profileWebsite

More open roles at fonio